At a Glance
- Tasks: Help customers find the perfect vehicle subscription for rideshare driving in a fast-paced environment.
- Company: Join Splend, a leader in green mobility and innovative vehicle ownership solutions.
- Benefits: Enjoy performance bonuses, flexible leave, health benefits, and career development opportunities.
- Other info: Be part of a positive team culture focused on growth and continuous improvement.
- Why this job: Make a real impact by transforming vehicle ownership and promoting electric mobility.
- Qualifications: 2+ years in sales, strong communication skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
About Us
At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership. But we aren’t just about vehicle ownership; we are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
About the Role
We’re looking for a confident, customer-focused Sales Consultant to join our team in our Cricklewood, North London retail hub. This is a fast-paced, in-person sales role where you’ll help customers choose the right vehicle subscription for rideshare driving. No cold calling, just real conversations, strong foot traffic, and warm enquiries every day. If you enjoy selling face-to-face, hitting targets, and creating great customer experiences, you’ll thrive here.
Responsibilities:
- Maintain a thorough understanding of all Splend’s vehicle subscription packages and related products.
- Engage directly with customers to understand their needs and recommend the most suitable subscription solution.
- Guide customers through the full sales process from enquiry to final sign-up.
- Consistently meet and exceed individual and team sales KPIs, including conversion rates, customer satisfaction, and retention goals.
- Ensure vehicle displays, marketing collateral, and digital tools are up to date and engaging.
- Gather customer feedback and share insights with the Team Leader to refine sales strategies and product offerings.
- Actively contribute to a positive team culture focused on growth, accountability, and continuous improvement.
What You’ll Bring:
- Minimum 2 years’ experience in a target-driven sales role, ideally within a subscription-based, finance or high growth sales environment.
- Proven track record of meeting and exceeding KPIs in sales performance, customer conversion, or account growth.
- Strong understanding of consultative/solution selling, customer service excellence, and the importance of relationship-building.
- Excellent communication and interpersonal skills with the ability to engage and influence customers effectively.
- High attention to detail and strong time management, with the ability to handle multiple customers and priorities.
- Experience or passion for the automotive or mobility industry (desirable).
- A full, unrestricted UK Driver’s Licence (must have).
- Comfortable commuting to our Cricklewood, North London Hub daily.
- Ability to work weekends as required.
What we offer:
- Performance based bonus
- Flexible leave options, providing more time for rest & recovery
- Health and Wellbeing benefits
- Employee Assisted Program
- Dedicated Learning & Development Platform to support Career growth
- Health insurance and a monthly wellness allowance
Experience Expert in London employer: Splend
At Splend, we pride ourselves on being an exceptional employer, offering a dynamic work environment in our Cricklewood retail hub where customer engagement and sales excellence are at the forefront. Our commitment to employee growth is evident through our dedicated Learning & Development Platform, alongside flexible leave options and health benefits that prioritise your wellbeing. Join us in revolutionising vehicle ownership while enjoying a supportive team culture that values accountability and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Experience Expert in London
✨Tip Number 1
Get to know Splend inside out! Familiarise yourself with their vehicle subscription packages and the green mobility mission. This knowledge will help you engage customers confidently and show them how Splend can meet their needs.
✨Tip Number 2
Practice your face-to-face selling skills! Since this role is all about real conversations, try role-playing with friends or family. The more comfortable you are talking to people, the better you'll connect with customers in the retail hub.
✨Tip Number 3
Show off your personality! Customers love a friendly face, so let your enthusiasm shine through. Share your passion for the automotive industry and how Splend is changing the game – it’ll make a lasting impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who are as excited about our mission as we are!
We think you need these skills to ace Experience Expert in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the automotive and mobility industry shine through. We want to see that you’re not just looking for any job, but that you genuinely care about making a difference in this space.
Tailor Your Experience:Make sure to highlight your relevant experience in target-driven sales roles. We love seeing how you've met and exceeded KPIs in the past, so don’t hold back on those achievements!
Be Personable:Since this role is all about engaging with customers face-to-face, reflect that in your application. Use a friendly tone and showcase your excellent communication skills – we want to know you can connect with people!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Splend
✨Know Your Stuff
Make sure you have a solid understanding of Splend’s vehicle subscription packages and the green mobility mission. Familiarise yourself with their offerings and think about how you can help customers choose the right solution. This knowledge will show your enthusiasm and readiness to engage with customers.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in target-driven environments. Be ready to share specific examples of how you've met or exceeded KPIs in the past. This will demonstrate your ability to thrive in a fast-paced sales role and your commitment to customer satisfaction.
✨Engage with Real Conversations
Since this role involves face-to-face interactions, practice your conversational skills. Think about how you can build rapport quickly with customers. Role-playing with a friend can help you feel more comfortable and confident when discussing subscription options.
✨Emphasise Team Spirit
Splend values a positive team culture, so be prepared to talk about how you contribute to team dynamics. Share examples of how you've collaborated with colleagues to achieve common goals or improve processes. This will highlight your ability to work well within a team and your commitment to continuous improvement.
