Experience Expert

Experience Expert

Full-Time 30000 - 40000 € / year (est.) No home office possible
Splend

At a Glance

  • Tasks: Help customers find the perfect vehicle subscription for rideshare driving.
  • Company: Join Splend, a leader in green mobility and vehicle ownership innovation.
  • Benefits: Competitive pay, dynamic work environment, and opportunities for personal growth.
  • Other info: Be part of a positive team culture that values growth and accountability.
  • Why this job: Make a real impact in the transition to electric vehicles while engaging with customers.
  • Qualifications: 2+ years in sales, with a focus on targets and customer satisfaction.

The predicted salary is between 30000 - 40000 € per year.

About Us

At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership. But we aren’t just about vehicle ownership; we are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

About the Role

We’re looking for a confident, customer-focused Sales Consultant to join our team in our Cricklewood, North London retail hub. This is a fast-paced, in-person sales role where you’ll help customers choose the right vehicle subscription for rideshare driving. No cold calling, just real conversations, strong foot traffic, and warm enquiries every day. If you enjoy selling face-to-face, hitting targets, and creating great customer experiences, you’ll thrive here.

Responsibilities:

  • Maintain a thorough understanding of all Splend’s vehicle subscription packages and related products.
  • Engage directly with customers to understand their needs and recommend the most suitable subscription solution.
  • Guide customers through the full sales process from enquiry to final sign-up.
  • Consistently meet and exceed individual and team sales KPIs, including conversion rates, customer satisfaction, and retention goals.
  • Ensure vehicle displays, marketing collateral, and digital tools are up to date and engaging.
  • Gather customer feedback and share insights with the Team Leader to refine sales strategies and product offerings.
  • Actively contribute to a positive team culture focused on growth, accountability, and continuous improvement.

What You’ll Bring:

  • Minimum 2 years’ experience in a target-driven sales role, ideally within a subscription-based, finance or high growth sales environment.
  • Proven track record of meeting and exceeding KPIs in sales performance, customer conversion.

Experience Expert employer: Splend

At Splend, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and personal growth. Our Cricklewood retail hub is not only a dynamic environment for sales professionals but also a place where you can contribute to our mission of promoting green mobility while enjoying competitive benefits and opportunities for career advancement. Join us to be part of a forward-thinking team that values your contributions and supports your professional journey.

Splend

Contact Detail:

Splend Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Experience Expert

Tip Number 1

Get to know the company inside out! Research Splend’s vehicle subscription packages and their mission. This way, when you chat with potential employers, you can show off your knowledge and passion for what they do.

Tip Number 2

Practice your face-to-face selling skills! Since this role is all about engaging with customers directly, try role-playing with friends or family. The more comfortable you are in conversations, the better you'll perform in interviews.

Tip Number 3

Showcase your achievements! Be ready to share specific examples of how you've met or exceeded sales KPIs in the past. Numbers speak volumes, so bring those stats to the table during your discussions.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Splend team.

We think you need these skills to ace Experience Expert

Customer Engagement
Sales Skills
Target-Driven
KPI Achievement
Product Knowledge
Communication Skills
Customer Experience

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about helping customers and making a difference in their vehicle ownership experience.

Tailor Your CV:Make sure your CV is tailored to the Experience Expert role. Highlight relevant sales experience and any customer service skills that align with our mission at Splend. We love seeing how your background fits with what we do!

Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the team. Remember, clarity is key!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Splend

Know Your Stuff

Before the interview, make sure you have a solid understanding of Splend’s vehicle subscription packages and their benefits. Familiarise yourself with the company's mission to promote green mobility and how they stand out in the market. This knowledge will help you answer questions confidently and show your genuine interest in the role.

Showcase Your Sales Skills

Prepare to discuss specific examples from your past sales experiences where you met or exceeded KPIs. Think about how you engaged with customers, understood their needs, and guided them through the sales process. Being able to articulate these experiences will demonstrate your capability as a Sales Consultant.

Engage with Enthusiasm

Since this is a face-to-face role, practice your interpersonal skills. Be ready to engage with the interviewer as if they were a customer. Show enthusiasm for helping people find the right vehicle subscription and convey your passion for creating great customer experiences.

Ask Insightful Questions

Prepare thoughtful questions to ask at the end of the interview. Inquire about the team culture, how success is measured, or what challenges the team is currently facing. This not only shows your interest in the role but also helps you assess if it’s the right fit for you.