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- Tasks: Oversee customer onboarding and vehicle exchanges while ensuring top-notch service.
- Company: Dynamic growth company in Greater London with a focus on customer experience.
- Benefits: Performance bonuses, extra flexi leave, and health insurance.
- Why this job: Join a fast-paced environment and make a real impact on customer satisfaction.
- Qualifications: Strong problem-solving skills and a full UK Driver's License.
The predicted salary is between 36000 - 60000 £ per year.
A dynamic growth company in Greater London is seeking an Aftersales Experience Specialist. You will oversee customer onboarding and vehicle exchanges while ensuring top-notch service.
Responsibilities include:
- Managing customer inquiries
- Fleet operations
- Monitoring vehicle readiness
The ideal candidate will thrive in a fast-paced environment, possess strong problem-solving skills, and have a full UK Driver's License.
Benefits include performance bonuses, extra flexi leave, and health insurance.
Customer Experience & Fleet Specialist employer: Splend
Contact Detail:
Splend Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Fleet Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer experience and fleet operations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you've tackled challenges in fast-paced environments. This will demonstrate that you're the perfect fit for the dynamic role!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Experience & Fleet Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and fleet operations. We want to see how your skills match the role, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Customer Experience & Fleet Specialist role and how you can contribute to our dynamic team at StudySmarter.
Showcase Relevant Experience: When filling out your application, focus on your past experiences that relate directly to customer onboarding and managing inquiries. We love seeing real examples of how you've excelled in similar roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Splend
✨Know the Company Inside Out
Before your interview, do some homework on the company. Understand their values, mission, and recent developments in the customer experience sector. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Problem-Solving Skills
As a Customer Experience & Fleet Specialist, you'll need to demonstrate your ability to tackle challenges head-on. Prepare specific examples from your past experiences where you've successfully resolved customer issues or improved processes. This will highlight your suitability for the fast-paced environment they’re looking for.
✨Familiarise Yourself with Fleet Operations
Since the role involves managing fleet operations, brush up on your knowledge of vehicle readiness and exchange processes. Being able to discuss these topics confidently will set you apart from other candidates and show that you’re ready to hit the ground running.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about their customer onboarding process or how they measure success in fleet operations. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
