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- Tasks: Support the Motor Claims team by managing claims, documentation, and financials.
- Company: Join Splend, a leader in green mobility and vehicle ownership innovation.
- Benefits: Enjoy performance bonuses, flexi leave, health insurance, and wellness support.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of a dynamic team making a real impact on sustainable transport.
- Qualifications: Strong admin skills, attention to detail, and good communication abilities.
The predicted salary is between 28800 - 43200 £ per year.
About us
At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership. But we aren’t just about vehicle ownership; we are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
About the role
We are seeking a highly organised and detail focused Claims Administrator to support our Motor Claims team. This role is essential in ensuring the smooth flow of claims, documentation, financials, and communication across the department.
Responsibilities
- Allocating new claims and correspondence, maintaining accurate system data and supporting the wider team with day-to-day workflow planning.
- Updating and managing claims financials, including cash book reporting from the Finance team, ensuring records are kept accurate and up to date.
- Supporting with internal reporting and cleansing system data where necessary to maintain data integrity.
- Liaising with repairers to confirm vehicle return dates, processing purchase order approvals and ensuring internal systems are updated accordingly.
- Uploading and reconciling engineering and repair invoices to the correct claim files, including resolving any documentation discrepancies.
- Arranging payment of Independent Engineer (IENG) fees and supporting the claims team with invoice management in line with company procedures.
- Providing general administrative support across the claims function, assisting with ad-hoc tasks as required.
What you’ll bring
- Strong administrative skills with a natural ability to manage multiple tasks while maintaining a high level of accuracy.
- A keen eye for detail, ensuring data and documentation are always updated correctly.
- Good working knowledge of Microsoft Excel, with good confidence interpreting spreadsheets.
- Some understanding of insurance and motor claims processes (desirable, but not essential).
- Well-organised with strong communication skills and the ability to prioritise workloads and meet deadlines.
- A collaborative team player who is happy to support the wider claims team and contribute where needed.
What we offer
- Performance based bonus with rewards tied to your impact.
- 5 additional days of flexi leave to recharge.
- 5 fully paid sick days per year.
- Wellbeing support with access to confidential counselling through our EAP.
- Access to our dedicated platform to support career growth.
- Health insurance and a monthly wellness allowance.
Splend is a dynamic growth company with a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact. At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward. When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.
Claims Administrator employer: Splend
Contact Detail:
Splend Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Administrator
✨Tip Number 1
Get to know the company inside out! Research Splend's mission and values, especially their focus on green mobility. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to claims administration and think about how your skills align with the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and the claims team. A friendly chat can give you an edge and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Claims Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Claims Administrator role. Highlight your strong administrative skills and attention to detail, as these are key for us at Splend.
Showcase Your Skills: Don’t forget to mention your experience with Microsoft Excel and any knowledge of insurance or motor claims processes. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your information well so we can easily see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Splend
✨Know Your Claims Inside Out
Before the interview, brush up on your understanding of motor claims processes. Familiarise yourself with common terminology and procedures, as this will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your Organisational Skills
Prepare examples that highlight your strong administrative skills and ability to manage multiple tasks. Think of specific situations where you maintained accuracy under pressure, as this is crucial for a Claims Administrator.
✨Excel at Excel
Since good working knowledge of Microsoft Excel is important, practice using spreadsheets before your interview. Be ready to discuss how you've used Excel in past roles, especially in managing data or financials, to demonstrate your proficiency.
✨Communicate Clearly and Collaboratively
During the interview, emphasise your communication skills and your ability to work as part of a team. Share examples of how you've successfully collaborated with others to achieve a common goal, as this aligns with the company’s values.