Product Expert in City of London, London

Product Expert in City of London, London

City of London +1 Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Splend

At a Glance

  • Tasks: Help customers find the perfect vehicle subscription for rideshare driving.
  • Company: Join Splend, a leader in green mobility and vehicle ownership.
  • Benefits: Performance bonuses, flexible leave, health benefits, and career development.
  • Other info: Dynamic team culture focused on growth and continuous improvement.
  • Why this job: Make a real impact in the automotive industry while hitting sales targets.
  • Qualifications: 2 years in sales, strong communication skills, and a passion for customer service.

The predicted salary is between 30000 - 40000 £ per year.

About Us

At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership. We are also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

About the Role

We’re looking for a confident, customer-focused Sales Consultant to join our team in our Cricklewood, North London retail hub. This is a fast-paced, in-person sales role where you’ll help customers choose the right vehicle subscription for rideshare driving. No cold calling, just real conversations, strong foot traffic, and warm enquiries every day. If you enjoy selling face-to-face, hitting targets, and creating great customer experiences, you’ll thrive here.

Responsibilities:

  • Maintain a thorough understanding of all Splend’s vehicle subscription packages and related products.
  • Engage directly with customers to understand their needs and recommend the most suitable subscription solution.
  • Guide customers through the full sales process from enquiry to final sign-up.
  • Consistently meet and exceed individual and team sales KPIs, including conversion rates, customer satisfaction, and retention goals.
  • Ensure vehicle displays, marketing collateral, and digital tools are up to date and engaging.
  • Gather customer feedback and share insights with the Team Leader to refine sales strategies and product offerings.
  • Actively contribute to a positive team culture focused on growth, accountability, and continuous improvement.

What You’ll Bring:

  • Minimum 2 years’ experience in a target-driven sales role, ideally within a subscription-based, finance or high growth sales environment.
  • Proven track record of meeting and exceeding KPIs in sales performance, customer conversion, or account growth.
  • Strong understanding of consultative/solution selling, customer service excellence, and the importance of relationship-building.
  • Excellent communication and interpersonal skills with the ability to engage and influence customers effectively.
  • High attention to detail and strong time management, with the ability to handle multiple customers and priorities.
  • Experience or passion for the automotive or mobility industry (desirable).
  • A full, unrestricted UK Driver’s Licence (must have).
  • Comfortable commuting to our Cricklewood, North London Hub daily.
  • Ability to work weekends as required.

What we offer:

  • Performance based bonus
  • Flexible leave options, providing more time for rest & recovery
  • Health and Wellbeing benefits
  • Employee Assisted Program
  • Dedicated Learning & Development Platform to support Career growth
  • Health insurance and a monthly wellness allowance

Locations

City of LondonLondon

Product Expert in City of London, London employer: Splend

At Splend, we pride ourselves on being an exceptional employer, offering a dynamic work environment in our Cricklewood retail hub where innovation meets customer service. Our commitment to employee growth is evident through our dedicated Learning & Development Platform, while our flexible leave options and health benefits ensure a supportive work-life balance. Join us in our mission to revolutionise vehicle ownership and contribute to a greener future, all while enjoying a rewarding career with a focus on performance and personal development.

Splend

Contact Details:

Splend Recruitment Team

We think you need these skills to ace Product Expert in City of London, London

Customer Service Excellence
Sales Performance
Consultative Selling
Relationship Building
Communication Skills
Interpersonal Skills
Attention to Detail