At a Glance
- Tasks: Engage students and promote career opportunities through innovative outreach initiatives.
- Company: GBS, a leading higher education provider with a mission to change lives through education.
- Benefits: Generous annual leave, pension scheme, tuition reimbursement, and flexible benefits.
- Other info: Dynamic role with opportunities for personal growth and development in a supportive environment.
- Why this job: Make a real difference in students' lives by enhancing their career prospects and entrepreneurial skills.
- Qualifications: GCSEs in Maths and English; degree preferred; experience in outreach or customer-facing roles.
The predicted salary is between 22400 - 30000 £ per year.
Department: Graduate Employment and Entrepreneurship
Location: Greenford (On-Site)
Type of Contract: Permanent
Working Pattern: Full Time - 40hrs Per Week
Salary Range: £26,400-£30,000pa
GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing lives through education.
The role: The Employment and Entrepreneurship Engagement Coach is pivotal in enhancing student participation across campus programmes and initiatives. The role involves fostering connections, driving employment and entrepreneurship attendance, and ensuring students fully benefit from the career opportunities provided through proactive and strategic engagement efforts. The Employment and Entrepreneurship Engagement Coach will act as a key liaison between students and careers services, ensuring all eligible participants are identified and supported effectively.
Role And Responsibilities
- Student Engagement: Proactively enhance career service engagement through strategic communication and outreach initiatives aimed at increasing student attendance and participation. Develop and maintain a deep understanding of student needs to tailor outreach efforts effectively. Conduct follow-up calls, class visits, and one-on-one meetings to build strong relationships with students and encourage engagement.
- Programme Promotion and Outreach: Design and implement a diverse range of activities to drive awareness and engagement, including proactive calls (telephone and in-person), follow-up communications through email, SMS, or social media, classroom visits and on-campus pop-up events, identifying and reaching out to eligible students, scheduling and managing appointments with students, and promoting job opportunities. Ensure participants' eligibility for each programme is verified and recorded accurately.
- Collaboration and Teamwork: Work closely with campus colleagues, including programme coordinators, academic staff, and student services, to deliver impactful engagement initiatives. Support team goals and contribute to achieving engagement and attendance targets.
- Monitoring and Reporting: Track engagement metrics, participation rates, and feedback to assess the impact of initiatives. Maintain accurate records of student interactions and programme eligibility. Provide regular reports on progress, challenges, and areas for improvement.
Qualifications
What Experience and Skills are required:
- Minimum GCSEs grade C or above in Maths and English (or equivalent).
- A degree or equivalent qualification is desirable.
Experience:
- Demonstrable experience in outreach, engagement, or customer-facing roles.
- Proven ability to engage with diverse groups and drive participation in programmes or events.
- Experience in higher education or student support services is advantageous.
- Experience of client relationship management is desirable.
Skills:
- Strong communication and interpersonal skills, both written and verbal.
- Excellent organisational skills with the ability to manage multiple tasks and meet deadlines.
- Proficiency in IT tools, including CRM systems, email, and office software.
- Analytical mindset to monitor engagement metrics and propose improvements.
- The ability to work towards and achieve targets in a fast-paced organisation.
Personal Attributes:
- Proactive, energetic, and self-motivated individual with a student-focused approach.
- A team player who collaborates effectively and shares best practices.
- Adaptability to work across different campuses and flexible hours, including occasional evenings and weekends.
What We Offer:
- 25 days annual leave, plus 8 public holidays.
- 1-day extra leave per year of service, up to a maximum of 5 days.
- Workplace pension scheme.
- Tuition reimbursement for career development courses.
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
- Perks@Work discounts platform, wellbeing centre and much more.
- Reward and recognition programme.
- £500 award employee referral scheme.
- Discretionary annual performance bonus.
GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. Ebony Bates (Professional Services Employee)
Employment and Entrepreneurship Engagement Coach employer: SPL
GBS is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where team collaboration and student engagement are at the forefront. With generous benefits such as 25 days of annual leave, flexible working options, and opportunities for professional development, employees can thrive in their roles while making a meaningful impact on students' lives in the vibrant community of Greenford.
StudySmarter Expert Advice🤫
We think this is how you could land Employment and Entrepreneurship Engagement Coach
✨Tip Number 1
Get to know the company inside out! Research GBS and its programmes so you can speak confidently about how your skills align with their mission. This shows you're genuinely interested and ready to contribute.
✨Tip Number 2
Network like a pro! Attend events, connect with current employees on LinkedIn, and don’t be shy about reaching out for informational chats. Building relationships can give you an edge in the hiring process.
✨Tip Number 3
Prepare for interviews by practising common questions and tailoring your answers to highlight your experience in outreach and engagement. Use specific examples that demonstrate your ability to drive participation and support students.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive and keen to join the team at GBS.
We think you need these skills to ace Employment and Entrepreneurship Engagement Coach
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in outreach and engagement. We want to see how your skills align with the role of Employment and Entrepreneurship Engagement Coach, so don’t hold back!
Showcase Your Communication Skills:Since this role is all about connecting with students, let your written application reflect your strong communication abilities. Use clear, engaging language that demonstrates your interpersonal skills and enthusiasm for student support.
Highlight Relevant Experience:If you've got experience in customer-facing roles or higher education, make it shine! We’re looking for candidates who can drive participation and engagement, so share specific examples of how you’ve done this in the past.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SPL
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Employment and Entrepreneurship Engagement Coach role. Familiarise yourself with the responsibilities, such as enhancing student participation and fostering connections. This will help you articulate how your skills align with their needs.
✨Showcase Your Engagement Skills
Prepare examples from your past experiences that demonstrate your ability to engage with diverse groups. Whether it’s through outreach initiatives or customer-facing roles, be ready to discuss how you’ve successfully driven participation in programmes or events.
✨Be Ready to Discuss Metrics
Since tracking engagement metrics is a key part of the role, come prepared to talk about how you've monitored participation rates in previous positions. Share specific examples of how you used data to improve engagement strategies and achieve targets.
✨Demonstrate Team Spirit
Collaboration is crucial for this position, so think of instances where you worked effectively within a team. Highlight how you contributed to team goals and shared best practices, showing that you’re not just a lone wolf but a team player who thrives in a collaborative environment.
