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- Tasks: Serve food and drinks, ensuring guests have a fantastic experience.
- Company: Join the vibrant Leonardo Royal Hotel London Tower Bridge, close to iconic landmarks.
- Benefits: Enjoy flexible hours, discounted hotel stays, and a supportive work environment.
- Why this job: Be part of a fun, diverse team that values your growth and development.
- Qualifications: A friendly personality and commitment to excellent customer service are essential.
- Other info: Opportunities for learning and career advancement in a respected brand.
The predicted salary is between 24000 - 36000 £ per year.
The perfect base for exploring the UK's bustling capital, our Leonardo Royal Hotel London Tower Bridge is close to some of London's most iconic landmarks, including The Tower of London, The Shard, and Tower Bridge itself. Our 4-star hotel is located just a short walk from East London, with its cosmopolitan coffee shops and eateries, and a short tube ride from Shoreditch's trendy bars. The nearest tube station, Tower Hill, is only a seven-minute walk away.
Here at Jurys Inn & Leonardo Hotels, we are looking for an enthusiastic, genuine, and friendly person who will offer an amazing customer experience to our guests to ensure they have a "Happy" stay with us. We want you to be part of a fun, diverse team that works together to provide wonderful hospitality to our guests. We set high standards for ourselves so that we can surprise and delight our customers and deliver a great overall experience.
What we want you to have:
- A warm and friendly personality
- Commitment to delivering high levels of customer service
- Good teamwork skills – we want work to be fun for all of our employees
- A genuine interest in providing hospitality to our customers
- The ability to work well under pressure (hospitality is very fast-paced, but don’t worry, you’ll be supported from day one and will adapt quickly to your new role)
- Awareness of how to deal with customer complaints and how to resolve them to ensure everyone has a wonderful stay at Jurys Inn & Leonardo Hotels
The job:
- To serve food and drinks to guests, ensuring requests and queries are responded to in a timely and friendly manner
- To communicate and work effectively within a team to ensure every guest leaves with the desire to return
- Ensure all cash, charges, floats, and till procedures are carried out correctly (attention to detail is key)
- To maintain the cleanliness of all public areas
- And to have fun and really enjoy a rewarding role in hospitality
Why you should come and work for us?
We offer a place where you can be / become the "best version of yourself" as part of a diverse team that delivers memorable hospitality and strives to exceed guests’ expectations. We pride ourselves on the learning and development we offer to all team members. It’s about giving you the technical skills, knowledge, and communication skills to help you achieve your goals at work.
Some of the great benefits of working for us include:
- Earn thousands by referring a friend to work with us
- Stay at one of our Jurys Inn or Leonardo Hotels in the UK at a hugely discounted rate, with reduced rates for friends and family
- Company Pension Scheme, Life assurance & Wellbeing support
- 28 days holiday entitlement including bank holidays, increasing with service to a maximum of 33 days (we even offer Wedding Leave)
- The opportunity to work for a well-respected brand where people development is at the heart of our culture
- An array of learning courses to attend – the sky is the limit for your development with us. We nurture your skills and talents to develop future leaders
- Happy Rewards – earn performance-based points and redeem them for products or a well-deserved day off
- Employee of the Month, earning you a bonus and recognition for the entire month
- Flexible working hours – shift work but no split shifts, supporting your work-life balance
- Monthly and quarterly engagement activities – we like to have fun while working hard
- Annual Charity Event Day – supporting our communities
- Multiple locations across the UK and Ireland, with relocation support for those seeking a change of scenery or career development
Job Specifics:
- Type of employment: Full-time
- Contract type: Permanent
- Required language skills: Fluent English
Bartender at Leonardo Royal employer: Spiritlablondon
Contact Detail:
Spiritlablondon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bartender at Leonardo Royal
✨Tip Number 1
Familiarise yourself with the local area around the Leonardo Royal Hotel. Knowing the nearby landmarks and popular spots can help you engage with guests and provide them with recommendations, showcasing your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills in a fast-paced environment. Whether it's through part-time work or volunteering, gaining experience in busy settings will prepare you for the dynamic atmosphere of a hotel bar.
✨Tip Number 3
Showcase your teamwork abilities by participating in group activities or projects. Being able to demonstrate that you work well with others will align with the hotel's emphasis on fun and collaboration among staff.
✨Tip Number 4
Prepare to discuss how you would handle customer complaints during the interview. Having specific examples ready will show that you understand the importance of resolving issues effectively and ensuring a positive experience for guests.
We think you need these skills to ace Bartender at Leonardo Royal
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and customer service. Emphasise any previous roles where you worked under pressure or in a team, as these are key for the Bartender position.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of the Leonardo Royal Hotel that appeal to you, such as their commitment to high standards and customer satisfaction.
Showcase Your Personality: In your application, let your warm and friendly personality shine through. Use a conversational tone to convey your genuine interest in providing excellent hospitality and making guests feel welcome.
Highlight Teamwork Skills: Since teamwork is essential for this role, provide examples of how you've successfully collaborated with others in past jobs. This will demonstrate your ability to contribute positively to the diverse team at Leonardo Royal.
How to prepare for a job interview at Spiritlablondon
✨Show Your Personality
As a bartender, your personality is key! Be warm and friendly during the interview to demonstrate that you can create a welcoming atmosphere for guests. Share anecdotes that highlight your enthusiasm for hospitality.
✨Demonstrate Teamwork Skills
Since teamwork is essential in a fast-paced environment like a bar, be prepared to discuss your experiences working in teams. Highlight how you contribute to a positive team dynamic and ensure everyone has fun while working.
✨Prepare for Customer Scenarios
Expect questions about handling customer complaints or difficult situations. Think of examples where you've successfully resolved issues, showcasing your ability to maintain high levels of customer service under pressure.
✨Know the Venue
Familiarise yourself with Leonardo Royal Hotel and its surroundings. Mentioning local landmarks or the hotel’s unique offerings can show your genuine interest in the role and the establishment, making you stand out as a candidate.
