At a Glance
- Tasks: Ensure patients access the right education and support throughout their journey.
- Company: Join Spirit Health, a leader in innovative healthcare solutions.
- Benefits: Flexible working, supportive team culture, and opportunities for personal growth.
- Other info: Dynamic role with a focus on teamwork and continuous improvement.
- Why this job: Make a real difference in patients' lives while developing your organisational skills.
- Qualifications: Passion for helping others, strong communication, and attention to detail.
The predicted salary is between 25185 - 28000 £ per year.
The role involves being at the heart of our education services, ensuring patients can access the right education at the right time. You will take ownership of the patient experience from referral through to course attendance and discharge, making every interaction simple, supportive and efficient. This is a role for someone who likes pace, loves organisation and gets energy from helping others. You will work on your own initiative, backed by a team that moves fast, challenges the norm and always has each other’s backs. No two days are the same. You'll be trusted to manage your own workload, solve problems, spot opportunities for improvement and keep everything moving, even during busy periods.
What success looks like
- Patient medical data is treated confidentially and entered accurately on to our databases.
- Patients are booked quickly and efficiently onto the right programmes.
- Booking performance consistently exceeds service targets.
- Patients attend their education sessions because of the positive experience you've provided.
- Courses run smoothly with educators fully supported.
- Service performance continues to improve through your attention to detail and proactive approach.
- Patients receive an outstanding experience from their first contact through to completion of their programme.
- Our targets are met and exceeded across the whole service.
Who we're looking for
We're looking for someone who brings energy, organisation and a genuine passion for helping people. You'll probably be someone who:
- Loves organising people, diaries, events and logistics.
- Enjoys speaking with people and delivering excellent customer service.
- Is confident communicating with patients, healthcare professionals and colleagues.
- Has excellent attention to detail.
- Can prioritise multiple tasks and remain calm under pressure.
- Is comfortable using Microsoft Office and computer-based booking systems.
- Works well independently whilst being a brilliant team player.
- Uses initiative to solve problems rather than waiting to be told what to do.
- Treats confidential information with care and professionalism.
- Takes pride in getting things right first time.
Previous experience within healthcare, administration, customer service, event coordination or NHS services would be an advantage, but we're equally interested in people with the right attitude, enthusiasm and willingness to learn.
Life at Spirit
Our values aren't words on a wall—they shape everything we do.
- Brilliance: Challenge assumptions. Stay curious. Raise standards. Never settle for "good enough".
- Family: Support each other. Be honest. Take ownership. Celebrate success together.
- Vigour: Bring energy. Keep moving. Adapt quickly. Deliver results.
If those values resonate with you, you'll fit right in.
Who are Spirit?
We're challengers on one mission: Make Health Easy. For more than 15 years we've been helping the NHS improve care through smarter medicines management, digital health technology and patient education. We're trusted by healthcare organisations across the UK to deliver innovative services that improve lives whilst making healthcare easier for clinicians. Through the Spirit Health Foundation, we're extending that mission globally by improving access to healthcare for underserved communities. We've been recognised as the #1 Health & Social Care Employer by Best Companies—and we're just getting started.
If you're looking for a career where your work genuinely changes lives, we'd love to hear from you. Bring your organisation, enthusiasm and passion for helping people, and we'll provide the support, flexibility and opportunities to help you thrive.
Think you've got the Brilliance, Family and Vigour to match? Apply today and help us make health easy.
Closing date: end of day 24/07/2026. Successful applicants will be subject to pre-employment checks, including an appropriate DBS, Access NI or Disclosure Scotland check. Spirit Health is proud to be an equal opportunities employer and welcomes applications from all backgrounds.
Education Services Administrator in Leicester employer: Spirit Health
At Spirit Health, we pride ourselves on being an exceptional employer, offering a dynamic work environment where your contributions directly impact patient care. Our culture is built on collaboration, support, and a shared mission to make health easy, providing you with the opportunity to grow professionally while making a meaningful difference in people's lives. With a commitment to employee development and a recognition as the #1 Health & Social Care Employer, you'll find a place where your passion for helping others is valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Education Services Administrator in Leicester
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Spirit Health.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Spirit Health.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Spirit Health, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Education Services Administrator in Leicester
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Spirit Health.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Spirit Health.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Spirit Health. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Spirit Health. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Spirit Health
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Spirit Health’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
