At a Glance
- Tasks: Manage complex employee relations cases and support HR process improvements.
- Company: Join the prestigious University of Cambridge's Human Resources Division.
- Benefits: 41 days annual leave, excellent pension, and flexible working options.
- Other info: Opportunity for professional growth in a supportive and inclusive workplace.
- Why this job: Make a real impact in a dynamic environment while developing your HR skills.
- Qualifications: Extensive HR experience, strong communication skills, and a relevant qualification.
The predicted salary is between 42254 - 56535 £ per year.
About the job
HR Case Manager Permanent Hybrid (minimum 2 days a week in the office)
Salary: £42,254- £56,535 per annum
Organisation: University of Cambridge
An exciting opportunity has arisen for an experienced HR professional to join the Human Resources Division as an HR Case Manager within the University of Cambridge. This role focuses on delivering high-quality, consistent and legally compliant employee relations case management across a large and complex organisation. The postholder will play a key role in managing sensitive, high-risk cases, supporting organisational processes and contributing to continuous improvement in HR practice.
The Opportunity
- You will be responsible for managing a range of complex employee relations cases, ensuring appropriate outcomes in line with employment law, University policy and best practice.
- The role includes proactively managing sensitive and high-risk cases, supporting process improvement initiatives, and working closely with trade unions and key stakeholders to ensure fair and effective resolution of issues.
- You will also contribute to coaching and supporting managers in handling HR matters, helping to build capability across the organisation while maintaining high professional standards.
Requirements
- Extensive HR experience, particularly in employee relations within large, complex organisations
- Experience managing sensitive and high-risk employee relations cases proactively
- Proven track record in developing and implementing HR process improvements and initiatives
- Experience engaging effectively with trade unions and a range of stakeholders
- Strong leadership and management skills with a flexible, constructive approach
- Strong analytical, problem-solving, and decision-making abilities
- Ability to build trust and credibility with stakeholders at all levels
- Excellent communication, influencing, and negotiation skills
- Strong organisation and prioritisation skills, with ability to manage multiple deadlines
- Experience delivering coaching and training to managers and colleagues
- Confident user of HR systems and IT tools
- Relevant HR or employment law qualification/degree or equivalent experience, with commitment to CPD
- CIPD Associate/Chartered membership (or equivalent experience, desirable)
- Strong understanding of employment law and Employment Tribunal outcomes
- Ability to work effectively in ambiguous and high-risk situations
Desirable
- Experience working within the NHS or Higher Education sector
- Experience in a large, multi-stakeholder environment
- CIPD Chartered status or equivalent professional accreditation
Benefits
- 41 days annual leave inclusive of public holidays
- Excellent Pension - You will automatically be enrolled to become a member of USS (Universities Superannuation Scheme) – a hybrid pension scheme.
- The University salary structure includes automatic service-related pay progression in many of its grades and an annual cost of living increase
- Financial, health and wellbeing and travel benefits
- Development and learning opportunities
- Competitive salary and benefits package
- Flexible working opportunities and commitment to work/life balance
How to Apply
Please apply online or contact Jack Sharpe or Abbie Carr at Spirehouse for a confidential discussion. 📧 cambridge@spirehouse.co.uk
Spirehouse Recruitment is an equal opportunities employer and promotes a diverse and inclusive recruitment process.
HR Case Worker employer: Spirehouse Recruitment
The University of Cambridge is an exceptional employer, offering a dynamic work environment that prioritises employee wellbeing and professional growth. With generous benefits such as 41 days of annual leave, a robust pension scheme, and flexible working arrangements, employees are supported in achieving a healthy work-life balance while contributing to meaningful HR initiatives within a prestigious institution. The culture fosters collaboration and continuous improvement, making it an ideal place for HR professionals to thrive and make a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land HR Case Worker
✨Tip Number 1
Network like a pro! Reach out to your connections in HR or related fields, especially those who have experience with employee relations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common HR case management scenarios. Think about how you would handle sensitive cases and be ready to share your experiences. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your knowledge of employment law and best practices during interviews. Brush up on recent changes and be ready to discuss how they impact HR processes. This will demonstrate your commitment to staying current in the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace HR Case Worker
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Case Manager role. Highlight your experience in managing sensitive employee relations cases and any relevant qualifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can contribute to our team at the University of Cambridge. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Whether it's improving HR processes or successfully resolving complex cases, we want to know how you've made an impact in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Spirehouse Recruitment
✨Know Your Stuff
Make sure you brush up on employment law and HR best practices. Familiarise yourself with the University of Cambridge's policies and any recent changes in legislation that might affect employee relations. This will show that you're not just knowledgeable but also genuinely interested in the role.
✨Prepare for Scenarios
Think about some complex employee relations cases you've managed in the past. Be ready to discuss how you approached these situations, what challenges you faced, and the outcomes. This will demonstrate your problem-solving skills and ability to handle high-risk cases effectively.
✨Engage with Stakeholders
Since the role involves working closely with trade unions and various stakeholders, prepare to talk about your experience in engaging with different parties. Highlight any successful negotiations or collaborations you've had, as this will showcase your communication and influencing skills.
✨Show Your Coaching Skills
The job requires coaching managers on HR matters, so think of examples where you've trained or supported colleagues. Be ready to explain your approach to building capability within teams, as this will reflect your leadership qualities and commitment to continuous improvement.
