At a Glance
- Tasks: Manage complex employee relations cases and support HR process improvements.
- Company: Join the prestigious University of Cambridge's Human Resources Division.
- Benefits: 41 days annual leave, excellent pension, and flexible working options.
- Other info: Opportunity for continuous professional development and a commitment to work/life balance.
- Why this job: Make a real impact in a dynamic environment while developing your HR skills.
- Qualifications: Extensive HR experience, particularly in employee relations, and strong leadership skills.
The predicted salary is between 42254 - 56535 € per year.
An exciting opportunity has arisen for an experienced HR professional to join the Human Resources Division as an HR Case Manager within the University of Cambridge. This role focuses on delivering high-quality, consistent and legally compliant employee relations case management across a large and complex organisation. The postholder will play a key role in managing sensitive, high-risk cases, supporting organisational processes and contributing to continuous improvement in HR practice.
The Opportunity
- You will be responsible for managing a range of complex employee relations cases, ensuring appropriate outcomes in line with employment law, University policy and best practice.
- The role includes proactively managing sensitive and high-risk cases, supporting process improvement initiatives, and working closely with trade unions and key stakeholders to ensure fair and effective resolution of issues.
- You will also contribute to coaching and supporting managers in handling HR matters, helping to build capability across the organisation while maintaining high professional standards.
Requirements
- Extensive HR experience, particularly in employee relations within large, complex organisations.
- Experience managing sensitive and high-risk employee relations cases proactively.
- Proven track record in developing and implementing HR process improvements and initiatives.
- Experience engaging effectively with trade unions and a range of stakeholders.
- Strong leadership and management skills with a flexible, constructive approach.
- Ability to build trust and credibility with stakeholders at all levels.
- Relevant HR or employment law qualification/degree or equivalent experience, with commitment to CPD.
- CIPD Associate/Chartered membership (or equivalent experience, desirable).
- Strong understanding of employment law and Employment Tribunal outcomes.
- Ability to work effectively in ambiguous and high-risk situations.
Desirable
- Experience working within the NHS or Higher Education sector.
- Experience in a large, multi-stakeholder environment.
- CIPD Chartered status or equivalent professional accreditation.
Benefits
- 41 days annual leave inclusive of public holidays.
- Excellent Pension - You will automatically be enrolled to become a member of USS (Universities Superannuation Scheme) – a hybrid pension scheme.
- The University salary structure includes automatic service-related pay progression in many of its grades and an annual cost of living increase.
- Financial, health and wellbeing and travel benefits.
- Development and learning opportunities.
- Competitive salary and benefits package.
- Flexible working opportunities and commitment to work/life balance.
How to Apply
Please apply online or contact Jack Sharpe or Abbie Carr at Spirehouse for a confidential discussion. Spirehouse Recruitment is an equal opportunities employer and promotes a diverse and inclusive recruitment process.
HR Case Manager employer: Spirehouse Recruitment
The University of Cambridge is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional development. With generous benefits such as 41 days of annual leave, a robust pension scheme, and flexible working arrangements, employees are empowered to achieve a healthy work-life balance while contributing to meaningful HR initiatives within a prestigious institution. The opportunity for growth and the chance to engage with diverse stakeholders make this role particularly rewarding for those passionate about employee relations.
StudySmarter Expert Advice🤫
We think this is how you could land HR Case Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in HR or related fields, especially those who have experience with employee relations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common HR case management scenarios. Think about how you’d handle sensitive cases and be ready to share your experiences. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your knowledge of employment law and best practices during interviews. Brush up on recent changes and be prepared to discuss how they impact HR processes. This will demonstrate your commitment to staying current in the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace HR Case Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Case Manager role. Highlight your experience in managing sensitive employee relations cases and any relevant qualifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved HR processes or resolved complex cases. We’re keen on seeing the impact you’ve made in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Spirehouse Recruitment
✨Know Your Employment Law
Brush up on your knowledge of employment law and relevant University policies. Being well-versed in these areas will not only help you answer questions confidently but also demonstrate your commitment to compliance and best practices.
✨Prepare for Case Scenarios
Think about specific examples from your past experience managing sensitive and high-risk employee relations cases. Be ready to discuss how you approached these situations, the outcomes, and what you learned. This will showcase your practical skills and problem-solving abilities.
✨Engage with Stakeholders
Show that you understand the importance of collaboration by preparing to discuss how you've effectively engaged with trade unions and other stakeholders in previous roles. Highlight your communication skills and ability to build trust, as this is crucial for the HR Case Manager position.
✨Demonstrate Continuous Improvement Mindset
Be prepared to talk about any HR process improvements you've implemented in the past. Discuss how you identified areas for improvement and the impact of your initiatives. This will illustrate your proactive approach and commitment to enhancing HR practices within an organisation.
