At a Glance
- Tasks: Oversee housing management operations and lead a team of Housing Officers.
- Company: Avalon, a leading supported housing provider with a focus on community impact.
- Benefits: Flexible hybrid working, dynamic role, and opportunities for professional growth.
- Other info: Regular travel across London and the South for property inspections and team support.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in housing management and strong knowledge of housing regulations.
The predicted salary is between 40500 - 49500 £ per year.
Avalon is seeking a proactive Supported Housing Manager to oversee day-to-day housing management operations, line-manage a team of Housing Officers, and manage a small hands-on property patch.
Based out of Oxford and covering London and the South of the country, this role requires regular travel (2–3 days per week) to conduct property visits and support remote staff.
Interested in this role You can find all the relevant information in the description below.
Reporting to the Head of Housing, you will drive continuous improvement, ensure compliance with the Regulator of Social Housing's Consumer Standards, and ensure high-quality, efficient Intensive Housing Management services are delivered across the region.
Key duties of the Supported Housing Manager
- Line-manage three Housing Officers, conducting performance reviews, monitoring day-to-day activity, and providing guidance on complex cases.
- Directly manage a small portfolio of residential properties within the region, overseeing day-to-day tenancy and void management.
- Travel 2–3 days per week across London and the South to conduct property inspections, audit service records, and support frontline staff.
- Support the resolution of complex tenancy management issues, including anti-social behaviour (ASB), tenancy breaches, and legal escalations.
- Oversee Intensive Housing Management delivery, ensuring Housing Benefit applications and local authority reviews (e. g., SHIP) strictly adhere to regulations.
- Collaborate with support providers to generate referrals and liaise with maintenance teams to ensure prompt repair resolution and void progression.
- Produce regular performance and income management reports, highlighting underperformance and implementing targeted improvement plans.
Supported Housing Manager Benefits
- Hybrid & Mobile Working: Flexible routine combining home-working, site visits, and regional staff support.
- Operational Impact: Dynamic dual role offering both strategic leadership and direct tenant-facing housing management experience.
Supported Housing Manager Requirements
- Experience: Proven track record in a similar housing management or supervisory role within a housing association or supported housing provider. xgikmsk
- Knowledge: Strong understanding of Housing Benefit regulations, Intensive Housing Management models, supported housing, and RSH Consumer Standards.
- Staff Leadership: Experience managing direct reports, carrying out performance scrutiny, and e...
Supported Housing Manager employer: Spirehouse Recruitment Limited
Join a prestigious higher education institution that values its employees and fosters a collaborative work culture. As an HR Advisor, you will benefit from professional development opportunities, a supportive environment for career growth, and the flexibility of hybrid working arrangements. With a commitment to excellence and a focus on employee relations, this role offers a meaningful chance to make a significant impact within the organisation until June 2029, with potential for further opportunities.
Contact Details:
Spirehouse Recruitment Limited Recruitment Team
