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For Companies At a Glance
- Tasks: Manage housing duties like tenancy, income collection, and ASB for residents.
- Company: Spirehouse supports a South West Housing Association with a focus on quality service.
- Benefits: Earn £21.00 - £23.15 per hour, with potential for remote work and contract extension.
- Why this job: Join a dynamic team making a real impact in housing management and community support.
- Qualifications: Experience in housing management and a full UK driver's licence required.
- Other info: This is a 3-month interim role with opportunities for further training.
Spirehouse are currently supporting a South West based Housing Association in need of a Generic Housing Officer for a three month contract.
The Opportunity:
My client in the South West is seeking an experienced Generic Housing Officer on an interim basis. You will cover all housing management duties, such as ASB, Tenancy and Income Collection to deliver a high quality housing service to residents of supported housing.
The successful candidate will:
- Form effective relationships with customers to maximise the duration of their tenancy/license from sign-up to termination
- Coordinate the referral process, including completing assessments and interviews with customers to assess their suitability for the accommodation and completing affordability and income expenditure checks
- Oversee the management of voids and tenancy terminations, completing inventories and arranging to clear or store belongings
- Process and allocate cash payments received promptly to ensure the accurate management of rent accounts
- Serve warnings and notices as requested by the Income and Recovery Officers
- Complete repayment plans with customers to proactively manage arrears
- Ensure completion of all health and safety checks to ensure compliance with regulations
- Manage and investigate reports of anti-social behaviour
- Signposting to support services
Further information:
- 3 Month Interim (Potential for extension/permanent work)
- £21.00 - £23.15 per hour via Umbrella
- Full-time at 37 hours per week
- Hybrid initially with scope for remote (Working from home and visiting patches)
Requirements:
- Full UK driver's licence with access to a vehicle
- Basic DBS
- Must have experience in individual settings i.e. ASB, Tenancy, Housing Officer, Income as further training will be provided for other areas.
Please apply for this role online or contact Kim Parsons at Spirehouse for a confidential discussion.
Spirehouse Recruitment is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Generic Housing Officer employer: Spirehouse Recruitment Limited
Contact Detail:
Spirehouse Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Generic Housing Officer
✨Tip Number 1
Familiarise yourself with the specific housing management duties mentioned in the job description, such as ASB and income collection. This will help you speak confidently about your relevant experience during any interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have worked as Housing Officers. They can provide insights into the role and may even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare examples of how you've successfully managed tenant relationships or resolved issues in previous roles. Being able to share these stories will demonstrate your capability and fit for the position.
✨Tip Number 4
Stay updated on current housing regulations and best practices. Showing that you're knowledgeable about compliance and health and safety checks will set you apart from other candidates.
We think you need these skills to ace Generic Housing Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Generic Housing Officer. Tailor your application to highlight relevant experience in housing management, ASB, and tenancy.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous roles related to housing management, income collection, and customer relationship building. Use specific examples to demonstrate your skills and achievements.
Craft a Strong Cover Letter: Write a compelling cover letter that addresses why you are a good fit for the position. Mention your understanding of the challenges faced in housing management and how your experience can contribute to delivering high-quality services.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Spirehouse Recruitment Limited
✨Know Your Housing Management Basics
Brush up on your knowledge of housing management duties, especially around ASB, tenancy, and income collection. Being able to discuss these topics confidently will show that you understand the role and can hit the ground running.
✨Demonstrate Relationship-Building Skills
Prepare examples of how you've formed effective relationships with customers in previous roles. Highlight your ability to maximise tenancy durations and manage customer expectations, as this is crucial for the position.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to voids, tenancy terminations, or managing anti-social behaviour. Practise your responses to demonstrate your problem-solving skills and approach to sensitive issues.
✨Show Your Organisational Skills
Discuss your experience with managing cash payments, completing assessments, and ensuring compliance with health and safety checks. Providing specific examples will illustrate your attention to detail and organisational abilities.
