At a Glance
- Tasks: Manage complex employee relations cases and support HR process improvements.
- Company: Join the prestigious University of Cambridge's Human Resources Division.
- Benefits: 41 days annual leave, excellent pension, and flexible working opportunities.
- Other info: Opportunity for professional growth in a supportive and inclusive workplace.
- Why this job: Make a real impact in a dynamic environment while developing your HR skills.
- Qualifications: Extensive HR experience, strong communication skills, and a relevant qualification.
An exciting opportunity has arisen for an experienced HR professional to join the Human Resources Division as an HR Case Manager within the University of Cambridge. This role focuses on delivering high-quality, consistent and legally compliant employee relations case management across a large and complex organisation. The postholder will play a key role in managing sensitive, high-risk cases, supporting organisational processes and contributing to continuous improvement in HR practice.
You will be responsible for managing a range of complex employee relations cases, ensuring appropriate outcomes in line with employment law, University policy and best practice. The role includes proactively managing sensitive and high-risk cases, supporting process improvement initiatives, and working closely with trade unions and key stakeholders to ensure fair and effective resolution of issues. You will also contribute to coaching and supporting managers in handling HR matters, helping to build capability across the organisation while maintaining high professional standards.
Requirements
- Extensive HR experience, particularly in employee relations within large, complex organisations
- Experience managing sensitive and high-risk employee relations cases proactively
- Proven track record in developing and implementing HR process improvements and initiatives
- Experience engaging effectively with trade unions and a range of stakeholders
- Strong leadership and management skills with a flexible, constructive approach
- Strong analytical, problem-solving, and decision-making abilities
- Ability to build trust and credibility with stakeholders at all levels
- Excellent communication, influencing, and negotiation skills
- Strong organisation and prioritisation skills, with ability to manage multiple deadlines
- Experience delivering coaching and training to managers and colleagues
- Confident user of HR systems and IT tools
- Relevant HR or employment law qualification/degree or equivalent experience, with commitment to CPD
- CIPD Associate/Chartered membership (or equivalent experience, desirable)
- Strong understanding of employment law and Employment Tribunal outcomes
- Ability to work effectively in ambiguous and high-risk situations
Desirable
- Experience working within the NHS or Higher Education sector
- Experience in a large, multi-stakeholder environment
- CIPD Chartered status or equivalent professional accreditation
Benefits
- 41 days annual leave inclusive of public holidays
- Excellent Pension - You will automatically be enrolled to become a member of USS (Universities Superannuation Scheme) – a hybrid pension scheme.
- The University salary structure includes automatic service-related pay progression in many of its grades and an annual cost of living increase
- Financial, health and wellbeing and travel benefits
- Development and learning opportunities
- Competitive salary and benefits package
- Flexible working opportunities and commitment to work/life balance
How to Apply
Please apply online or contact Jack Sharpe or Abbie Carr at Spirehouse for a confidential discussion. Spirehouse Recruitment is an equal opportunities employer and promotes a diverse and inclusive recruitment process.
HR Case Manager in Cambridge employer: Spirehouse Recruitment Limited
The University of Cambridge is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional development. With generous benefits such as 41 days of annual leave, a robust pension scheme, and flexible working arrangements, employees are empowered to achieve a healthy work-life balance while contributing to meaningful HR initiatives within a prestigious institution. The opportunity for growth and the chance to engage with diverse stakeholders make this role particularly rewarding for HR professionals seeking to make a significant impact.
Contact Detail:
Spirehouse Recruitment Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land HR Case Manager in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in HR or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching the organisation and its culture. Understand their values and how they align with your experience in employee relations. This will help you tailor your responses and show you're the perfect fit!
✨Tip Number 3
Practice your answers to common HR case management scenarios. Think about how you would handle sensitive cases and be ready to discuss your approach. This will demonstrate your expertise and confidence during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace HR Case Manager in Cambridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Case Manager role. Highlight your extensive HR experience, especially in employee relations, and showcase any relevant achievements that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with sensitive cases and how you've contributed to process improvements in previous positions.
Showcase Your Skills:Don’t forget to highlight your strong communication, problem-solving, and leadership skills. These are key for the HR Case Manager position, so provide examples of how you've used these skills effectively in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at Spirehouse Recruitment Limited
✨Know Your Employment Law
Brush up on your knowledge of employment law and how it applies to employee relations. Be prepared to discuss specific cases you've managed and how you ensured compliance with legal standards. This will show that you’re not just familiar with the theory but can apply it in practice.
✨Showcase Your Case Management Skills
Prepare examples of complex employee relations cases you've handled, especially those that were sensitive or high-risk. Highlight your approach to managing these cases, the outcomes achieved, and any process improvements you implemented. This will demonstrate your hands-on experience and problem-solving abilities.
✨Engage with Stakeholders
Think about how you've effectively engaged with trade unions and other stakeholders in the past. Be ready to share specific instances where your communication and negotiation skills made a difference in resolving issues. This will illustrate your ability to build trust and credibility across various levels.
✨Demonstrate Coaching Experience
Since part of the role involves coaching managers, prepare to discuss your experience in this area. Share examples of how you've supported others in handling HR matters and the impact it had on their performance. This will highlight your leadership skills and commitment to developing others.
