At a Glance
- Tasks: Engage with clients, handle enquiries, and convert leads into active instructions.
- Company: Join Spire Solicitors LLP, a friendly and growing law firm in Norwich.
- Benefits: Enjoy 25 days leave, healthcare plan, and flexible working options.
- Other info: Be part of a collaborative team that values personal and professional growth.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Previous admin experience in a law firm and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
The Opportunity: We are currently recruiting for a New Business Executive to join our Residential Conveyancing team based at our Norwich Office. This role is an excellent opportunity to work in a friendly, growing and fast-paced law firm.
The Role: This role will see the successful candidate undertaking the following tasks:
- Lead Conversion and Quote Handling
- Handle Inbound Enquiries: Act as the first point of contact for new conveyancing enquiries via phone, email, and online portals.
- Provide Quotations: Generate accurate, timely fee estimates and conveyancing quotes for potential clients.
- Convert Leads: Proactively follow up on inquiries, build rapport with prospective clients, and convert quotes into active instructions.
- Explain Process: Clearly explain the conveyancing process, firm value proposition, and key timelines to new clients.
- Client Onboarding and Compliance
- Open Files: Initiate new property files on the firm’s case management system.
- AML & ID Verification: Carry out Money Laundering checks, verify client identification, and ensure compliance with Anti-Money Laundering (AML) regulations and GDPR.
- Gather Initial Data: Collect necessary information (sale/purchase details) and send out client care packs.
- Relationship Management
- Referrer Engagement: Build and maintain strong relationships with estate agents, mortgage brokers, and property developers to generate consistent new business.
- Account Management: Act as a key liaison point for referrers, providing regular updates to ensure high-quality service.
- Administration and Reporting
- System Maintenance: Track, update, and report on enquiry pipelines and conversion metrics.
- File Handover: Ensure a seamless transition of new files to fee-earners.
The Candidate: The ideal candidate will have previous administrative experience within a law firm. We are looking for someone with great time management, IT and communication skills, who is an accurate typist (including dictations) and someone who appreciates the importance of attention to detail. The applicants will enjoy a busy environment and have the ability to remain calm under pressure. We are keen to find individuals who have a positive "can-do" attitude, who love learning new skills. Successful candidates will be team players who thrive in a collaborative environment. It goes without saying that we need people who can build a strong rapport with clients as well as their team. We are looking for people who will take this opportunity to develop (personally and professionally) in a firm that actively puts the needs of our people and clients at the heart of what we do.
About the Team: The Residential Conveyancing team are approachable, personal, professional and efficient individuals that guide and support clients through buying and selling property, equity release, remortgaging a property, transfer of equity and voluntary first registration of land.
Benefits: Healthcare cash plan with Bupa, Contributory pension scheme, 25 days’ annual leave plus Bank Holidays (FTE), 2 self-care days per year (FTE), Paid "close down" days at Christmas, Personal Development Plan to support your career, Wellbeing Champions to support wellbeing within the firm, Agile/Flexi Working Policy, Staff events, and an active social committee, A collaborative and engaging company culture.
Equal Opportunities: Spire Solicitors LLP is an equal opportunity employer with all applicants considered for interview and potential subsequent employment without regard to disability, gender identity, race, sex, sexual orientation, or any other legally protected status.
New Business Executive in Norwich employer: Spire Solicitors LLP
At Spire Solicitors LLP, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture in our Dereham office. As a Conveyancing Assistant, you will benefit from a comprehensive personal development plan, flexible working options, and a strong emphasis on employee wellbeing, all while contributing to a dynamic team that values your growth and success in the fast-paced world of residential conveyancing.
