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- Tasks: Serve meals and maintain cleanliness in a hospital environment.
- Company: Join Spire Healthcare, a leading independent hospital group in the UK.
- Benefits: Enjoy 35 days annual leave, private medical insurance, and discounts at over 1000 retailers.
- Why this job: Make a difference in patient care while working in a supportive team culture.
- Qualifications: No formal qualifications needed, just good communication skills and a professional appearance.
- Other info: Flexible hours with enhanced rates for weekends and unsocial hours.
The predicted salary is between 28800 - 43200 £ per year.
Spire Clare Park Hospital in Farnham is currently looking for an experienced Ward Host/Catering Assistant to join their hospitality team on a full-time and permanent basis.
As a Ward Host, you will be responsible to provide a quality food and beverage service to patients, staff and visitors and maintain a high standard of cleanliness throughout all areas of the hospital.
Duties and responsibilities (not limited):
- Responsible for taking meal orders from patients and visitors on a daily basis
- Observe all dietary requirements as identified on nurses list and ensure patient's menu choice is compatible
- Identifying and correctly dealing with any patient allergies when taking orders and ensuring this is communicated to the kitchen following the correct process
- Responsible for the service (including clearing and washing) of food and beverages to patients, visitors and staff
- Responsible for offering and serving refreshments before and after a meal and as required at patients or visitors requests
- Responsible for washing, drying and putting away of returned trays, crockery, cutlery and glassware
- Ensures the highest standards of cleanliness and hygiene within the pantry in compliance with hygiene training
- Ensures cleaning jobs are completed and signed for in accordance with cleaning schedules and procedures
Who we’re looking for:
- Whilst no formal qualifications are required you must be able to communicate with other members of staff and patients clearly and your personal appearance must be of a high standard, expected in a professional healthcare environment
- Experience of working in a similar role, in a customer facing environment
- Ability to work evenings and some weekends
- Good communication skills
- Ability to establish rapport with all customers
- Able to work as part of a team
- Ability to work on own initiative and with a methodical approach to work
- Maintains high standards
Benefits:
- 35 days annual leave inclusive of bank holidays - pro rata
- Employer and employee contributory pension with flexible retirement options
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers
- Private medical insurance
- Life assurance
- Free Car park
- Free DBS
- Free Uniform
We commit to our employee's well-being through work life balance, on-going development, support and reward.
Our Values:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 50 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
For us, it’s more than just treating patients; it’s about looking after people.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Ward Hostess employer: Spire Healthcare
Contact Detail:
Spire Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Hostess
✨Tip Number 1
Familiarise yourself with the specific dietary requirements and allergies that patients may have. Understanding these aspects will not only help you in your role but also show your potential employer that you are proactive and knowledgeable about patient care.
✨Tip Number 2
Practice your communication skills, especially in a customer-facing environment. Being able to establish rapport with patients and staff is crucial, so consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Demonstrate your ability to work as part of a team by sharing examples from previous roles where you collaborated effectively. This could be through group projects or during busy shifts where teamwork was essential to success.
✨Tip Number 4
Showcase your attention to detail and high standards of cleanliness. You might want to prepare some examples of how you've maintained hygiene standards in past roles, as this is a key responsibility for the Ward Host position.
We think you need these skills to ace Ward Hostess
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Ward Host position. Tailor your application to highlight relevant experience in customer service and food handling.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles in hospitality or customer-facing environments. Mention specific examples where you demonstrated good communication skills and attention to detail.
Showcase Your Soft Skills: The role requires strong interpersonal skills. Make sure to mention your ability to establish rapport with customers and work as part of a team. Use examples to illustrate how you've successfully worked with others in past roles.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial in a healthcare environment.
How to prepare for a job interview at Spire Healthcare
✨Show Your Customer Service Skills
As a Ward Hostess, you'll be interacting with patients and staff regularly. Highlight your previous experience in customer-facing roles and share specific examples of how you've provided excellent service.
✨Understand Dietary Requirements
Familiarise yourself with common dietary restrictions and allergies. During the interview, demonstrate your understanding of how to handle these situations, as this is crucial for the role.
✨Emphasise Teamwork
This position requires working closely with other staff members. Be prepared to discuss how you work effectively in a team and provide examples of successful collaboration in past roles.
✨Maintain Professional Appearance
Since personal appearance is important in a healthcare environment, ensure you dress appropriately for the interview. This shows that you understand the professional standards expected at Spire Clare Park Hospital.
