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- Tasks: Provide essential admin support to ensure smooth ward operations for patients and staff.
- Company: Join Spire Gatwick Park Hospital, a leader in private healthcare.
- Benefits: Enjoy 35 days annual leave, private medical insurance, and wellness screenings.
- Why this job: Make a positive impact on patient care while developing your admin skills.
- Qualifications: Previous admin experience is a plus; strong communication and teamwork skills are essential.
- Other info: Flexible shifts with opportunities for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Spire Gatwick Park Hospital are seeking an experienced administrator to join the team on a permanent full-time basis. As Ward Administrator, you will be responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff.
Spire Gatwick Park Hospital offers world-class care and is part of one of the UK’s most respected private hospital groups. With a full multidisciplinary medical team, we’re specialists in a wide range of treatments that can be personalised to your needs.
Duties and responsibilities
- To greet and provide a customer focused, professional and effective service that exceeds expectations to all Patients, Consultants, and Visitors to the hospital.
- To deal with all telephone enquiries in an efficient and courteous manner.
- To give clear, concise information to all enquiries.
- To liaise with Catering Department regarding orders for refreshments by patients and visitors.
- To inform insurance companies if extended length of stay is required to keep insurance companies informed of emergency admissions.
- Ensure that patient notes are up to date and in correct order and are taken to the appropriate place when a patient episode is complete.
- Ensure that all filing of results and other information is accurately filed in the patient’s notes.
Who we’re looking for:
- Previous relevant experience in an administrative support role, within a similar industry would be ideal but not essential.
- Excellent attention to detail.
- Able to work in a busy team.
- Team player.
- Computer literate.
- Adept at handling various calls on a daily basis.
- Excellent verbal and written communication skills.
Contract: Permanent
Hours: Shifts across Monday-Friday 6.30am-2.30pm or 10am-6pm (possibly 8-4 or 9-5) with 1-2 Saturdays per month (lieu or overtime).
Benefits
- 35 days annual leave inclusive of bank holidays.
- Employer and employee contributory pension with flexible retirement options.
- Spire for you’ reward platform - discount and cashback for over 1000 retailers.
- Free Bupa wellness screening.
- Private medical insurance.
- Life assurance.
We commit to our employee’s well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
Please contact Charlotte Oliver for more information on this role.
For us, it’s more than just treating patients; it’s about looking after people.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Ward Administrator employer: Spire Healthcare
Contact Detail:
Spire Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Administrator
✨Tip Number 1
Get to know the hospital! Research Spire Gatwick Park Hospital and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Ward Administrator, you'll be dealing with patients and staff daily. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle enquiries with ease.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the work culture and even give you tips on how to stand out during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Spire team. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Ward Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ward Administrator role. Highlight any relevant experience in administrative support, especially in healthcare settings. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it professional but let your personality show through.
Show Off Your Communication Skills: Since excellent verbal and written communication skills are key for this role, make sure your application reflects that. Check for clarity and conciseness in your writing – we love a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Spire Healthcare
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Ward Administrator. Familiarise yourself with the key duties mentioned in the job description, such as managing patient notes and handling enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Ward Administrator, excellent verbal and written communication skills are crucial. Prepare examples from your past experiences where you've effectively communicated with patients, staff, or visitors. This will highlight your ability to provide a customer-focused service, which is essential for this position.
✨Demonstrate Attention to Detail
Attention to detail is key in this role, especially when it comes to filing patient notes and handling sensitive information. Be ready to discuss how you've ensured accuracy in your previous administrative roles. You might even want to mention specific tools or methods you use to stay organised and precise.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the hospital's approach to patient care, or opportunities for professional development. This shows that you're not only interested in the job but also in how you can grow within the organisation.
