Bank Receptionist in Sutton

St Anthony's Hospital is currently looking for an experienced Bank Receptionist/Administrator to join their team on a flexible working basis, helping to cover sickness, annual leave and busy periods. Founded in 1904, Spire St Anthony's Hospital delivers care through skilled and dedicated staff working together. With a completed £27m development investment, we provide very high-quality healthcare to patients around Sutton, Epsom, Surrey and South London.

Duties and Responsibilities

• Welcoming, registering, including the accurate collection of credit card details and patient information.
• Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
• Compliance with NHS forms and processes.
• Processing in-patient/out-patient charges.
• Cash handling strictly within the parameters of the ‘Handling Cash Policy’.
• Discharge of patients onto computer system ensuring accuracy of all information.
• Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
• Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.

Who we're looking for

• A personable individual with the ability to work on own initiative as well as part of a team.
• Good basic PC skills, including Word, Excel and Outlook.
• Excellent customer service skills.
• High degree of accuracy in administration.
• Great communication skills at all levels.
• Experience in a customer service environment.
• Experience with information management systems.
• Switchboard experience desirable.

Benefits:

• Bank colleagues are paid weekly.
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave.
• Save an average of £50 per month with our free onsite car park.
• Access to Spire Healthcare pension.
• Access to Blue Light Card.
• Free uniform.
• Free DBS.
• Full induction, including mandatory training updates.
• Opportunities for further training and progression into permanent posts.
• Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team.

Our Values

• We are extremely proud of our heritage in private healthcare and of our values as an organisation:
• Driving clinical excellence.
• Doing the right thing.
• Caring is our passion.
• Keeping it simple.
• Delivering on our promises.
• Succeeding and celebrating together.

We commit to our employees’ well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications. For us, it's more than just treating patients; it's about looking after people.