Bank Medical Secretary in Sutton

St Anthony's Hospital is currently recruiting for a Bank Medical Secretary to join their team on a bank, zero-hour contract. Founded in 1904, Spire St Anthony's Hospital delivers care through skilled and dedicated staff working together. With a completed £27m development investment, we provide very high quality healthcare to patients around Sutton, Epsom, Surrey and South London.

Duties and responsibilities:

• To provide a proficient and professional medical service to consultants, providing cover as and when required to other members of the department.
• Acting as point of contact for patient enquiries, offering outstanding customer service at all times.
• Providing an efficient and timely secretarial service to assigned consultants and any other associated teams.
• Liaising with patients on a daily basis, handling queries and arranging admissions as and when required, in a professional and courteous manner.
• Liaising with insurance companies and other external agencies, as appropriate.
• Production of medical letters, operation/clinic notes and discharge summaries.
• Arranging completion of claim forms, if required, with relevant consultant, ensuring all financial paperwork is kept up to date.
• Developing good working relationships with consultants, administration teams, nursing staff and any other departments.
• Manage outpatient bookings, where required, ensuring the appointments process runs smoothly.
• Manage Consultants’ records and filing.
• Undertake all work in accordance with company hospital policies and procedures.
• Ensuring familiarity with the Health and Safety at Work Act, including manual handling and fire procedures.
• To maintain confidentiality of all information acquired with regard to patients, consultants and staff and not on any account disclose information about the affairs of the hospital, its subsidiaries or associates.
• Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.
• To present a professional, smart image at all times, ensuring adherence to hospital uniform policy.
• Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.

Who we're looking for:

• Audio skills.
• Good standard of secondary education with demonstrable literacy and numeracy skills.
• Track record of successful delivery in a similar role, with experience in a wide range of secretarial duties.

Benefits:

• We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
• 35 days annual leave inclusive of bank holidays (Pro Rata).
• Employer and employee contributory pension with flexible retirement options.
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers.
• Free Bupa wellness screening.
• Private medical insurance.
• Life assurance.

Our Values:

• Driving clinical excellence.
• Doing the right thing.
• Caring is our passion.
• Keeping it simple.
• Delivering on our promises.
• Succeeding and celebrating together.

We commit to our employees’ well-being through work life balance, on-going development, support and reward.

“Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.”

Our vision is to be recognised as a world class healthcare business bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality patient care.