Patient Services Team Member Administration Manchester Full time 37.5 hours Permanent £23,907 per annum
Spire Manchester Hospital has an exciting opportunity for an Administrator to join our Patient Services team on a full-time, permanent basis.
Spire Manchester Hospital offers a comprehensive range of specialist treatments in purpose-built private hospital facilities in Didsbury. Part of the award-winning Spire healthcare group, we\'re world-class experts offering fast access to specialised and personalised healthcare using some of the latest diagnostic and treatment technologies.
Our vision is to be recognised as a world class healthcare business bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality patient care.
Working Hours: V arious shifts across Monday - Sunday between 6:30 a.m. and 8 p.m.
Contract Type: Permanent
Acting as a Spire Ambassador, as Patient Services Administrator you will be delivering a high quality patient experience to the private enquiry process, demonstrating Spire behaviours across each transaction
Duties and Responsibilities
What we\'re looking for
Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
Our people are our difference; it\'s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Spire Manchester Hospital has an exciting opportunity for an Administrator to join our Patient Services team on a full-time, permanent basis.
Spire Manchester Hospital offers a comprehensive range of specialist treatments in purpose-built private hospital facilities in Didsbury. Part of the award-winning Spire healthcare group, we\'re world-class experts offering fast access to specialised and personalised healthcare using some of the latest diagnostic and treatment technologies.
Our vision is to be recognised as a world class healthcare business bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality patient care.
Working Hours: V arious shifts across Monday - Sunday between 6:30 a.m. and 8 p.m.
Contract Type: Permanent
Acting as a Spire Ambassador, as Patient Services Administrator you will be delivering a high quality patient experience to the private enquiry process, demonstrating Spire behaviours across each transaction
Duties and Responsibilities
- Communicating effectively, positively and professionally with our prospects and customers to help them make an informed decision about having a clinical consultation with a view to having a procedure at our hospital
- Collating and preparing patient case-notes ready for the pre assessment nursing team
- Maintaining departmental electronic and manual filing systems accurately in line with GDPR
- Ensuring the provision and maintenance of an efficient patient administration service within the hospital
- Providing information to patients, consultants and other relevant departments in a timely and courteous manner
What we\'re looking for
- Experience of face to face customer/patient interaction
- Has excellent Administration skills using different databases and systems (training will be given)
- Exceptional phone manner
- Having previous medical knowledge would be advantageous but not essential
- Enthusiastic and energetic professional
Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- \'Spire for you\' reward platform - discount and cashback for over 1000 retailers
- Private medical insurance
- Life assurance
- Save an average of £50 per month with our free onsite car park
- We commit to our employee\'s well-being through work life balance, on-going development, support and reward
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
Our people are our difference; it\'s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
