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- Tasks: Lead a dynamic team to deliver exceptional hospitality services in a healthcare setting.
- Company: Join Spire Healthcare, a leading independent healthcare group in the UK.
- Benefits: Enjoy 35 days annual leave, private medical insurance, and a rewarding pension scheme.
- Other info: Embrace a culture of inclusivity and continuous improvement with excellent career growth opportunities.
- Why this job: Make a real difference in patient experiences while developing your leadership skills.
- Qualifications: Proven management experience in hospitality or healthcare and strong organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
Spire Leicester Hospital is looking for an experienced and driven Hospitality Manager to lead our hotel services team and shape an outstanding patient experience. This is a key leadership role, overseeing catering, housekeeping, portering, and front-of-house services, ensuring everything runs smoothly, efficiently, and to the highest standards.
What You'll Be Doing:
- Leading, motivating and developing multidisciplinary teams across catering, housekeeping and portering
- Delivering consistently high standards of food quality, cleanliness and customer service
- Working closely with senior leaders to support hospital-wide strategy and operational performance
- Managing budgets, KPIs and resources to deliver efficient, high-quality services
- Ensuring full compliance with health & safety, COSHH and hygiene standards
- Driving continuous improvement across all hospitality functions
- Coaching and developing your team through regular feedback and performance support
Who We're Looking For:
- Proven management experience in hospitality, healthcare or a similar environment
- Strong organisational and budget management skills
- A solid understanding of health & safety (IOSH desirable)
- Level 3 Food Hygiene (or equivalent)
- Excellent communication and people management skills
- A proactive mindset with the confidence to challenge and improve processes
- Good working knowledge of Microsoft Office
Benefits:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
Our Values:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
We commit to our employees' well-being through work life balance, ongoing development, support and reward. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications. For us, it's more than just treating patients; it's about looking after people.
Hospitality / Hotel Services Manager in Oadby employer: Spire Healthcare
Contact Detail:
Spire Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality / Hotel Services Manager in Oadby
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and healthcare sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching Spire Healthcare's values and recent news. Show us you’re not just a fit for the role, but also for our culture. Tailor your answers to reflect how you embody our commitment to excellence and care.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your leadership experience and how you've driven improvements in previous roles. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Spire Leicester Hospital.
We think you need these skills to ace Hospitality / Hotel Services Manager in Oadby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Hospitality Manager role. Highlight your leadership experience in hospitality or healthcare, and don’t forget to mention any relevant qualifications like Level 3 Food Hygiene.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about delivering outstanding patient experiences and how your proactive mindset can drive continuous improvement in our services.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage budgets, lead teams, and maintain high standards. Numbers and examples speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Spire Healthcare
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the key responsibilities of a Hospitality Manager. Brush up on your knowledge of catering, housekeeping, and portering services, as well as health and safety regulations. This will show that you’re not just interested in the role but also understand what it entails.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or improved service standards. Being able to articulate your leadership style and how it aligns with Spire's values will set you apart.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges in hospitality management. For instance, how would you deal with a sudden staffing shortage or a complaint about food quality? Practising these scenarios can help you respond confidently and demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the hospital's approach to continuous improvement in hospitality services or how they measure success in this role. This shows your genuine interest in contributing to their mission and helps you gauge if it's the right fit for you.