At a Glance
- Tasks: Join our team as a Medical Secretary, supporting Consultants with essential administrative tasks.
- Company: Spire Healthcare is a leading independent hospital group dedicated to patient care for over 40 years.
- Benefits: Enjoy 35 days of annual leave, private medical insurance, and a rewarding pension plan.
- Why this job: Be part of a caring culture that values excellence and offers ongoing development opportunities.
- Qualifications: Good education, excellent communication skills, and knowledge of medical terminology required.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
Medical Secretary Administration Leeds Full Time Permanent 37.5 hours Competitive Salary and excellent benefits
Spire leeds Hospital is looking to recruit an experienced Medical Secretary to join our team and support our valued
Consultants in providing a high quality service.
As Medical Secretary your main tasks To provide a full medical secretarial service to Consultants. The post requires excellent communication skills, computer literacy, ability to remain calm when dealing with clients.
ACCOUNTABILITIES AND ACTIVITIES:
– To provide an efficient secretarial service to all Consultants.
– To type all Consultants’ clinic notes and letters to General Practitioners and external agencies, meeting deadlines (48 -72 hours).
– To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature.
– To liaise with Consultants and their secretaries in order to resolve patient queries/complaints in a timely manner.
– To be solely responsible for at least six Consultants, handling all clinic correspondence, telephone calls, and queries relating to the allocated Consultant, displaying a high level of accuracy, presentation and attention to detail.
– To communicate effectively with GP surgeries, other healthcare professionals i.e Occupational Health Nurses, physiotherapists etc.
– To provide copy clinic letters when needed.
– To open Consultants mail and distribute.
– To type discharge summaries/operation notes etc dictated by Consultants.
– To log all incoming clinic/theatre typing, insurance claim forms, DWP forms etc and distribute appropriately.
– To order Consultants’ paper, office stationery etc.
– To liaise closely with Outpatient Department, Medical Records, NHS Team and other departments within the hospital.
– To assist in the training of new and trainee Medical Secretaries.
– To undergo all mandatory training required i.e. fire, health and safety etc.
– To ensure consistent provision of service during holiday/sickness periods, by providing adequate cover of private typing.
– To contribute to the development of departmental procedures.
– To familiarise with company policies and procedures.
– To deliver exemplary customer service to all users of the service(consultants, patients and co-workers)
– To assist with any other reasonable duties required as per the Senior Medical Secretary.
QUALIFICATIONS, TRAINING & EXPERIENCE:
– Good standard of education.
– Excellent communication skills.
– Professional telephone manner.
– A good knowledge of medical, anatomical and physiological terminology.
– Knowledge of IT systems.
– RSA level II or equivalent.
Contract type: Permanent, Full-time
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
– 35 days annual leave inclusive of bank holidays
– Employer and employee contributory pension with flexible retirement options
– ‘Spire for you’ reward platform – discount and cashback for over 1000 retailers
– Private medical insurance
– Life assurance
– Free Car park
– Free DBS
– Free Uniform
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
– Driving clinical excellence
– Doing the right thing
– Caring is our passion
– Keeping it simple
– Delivering on our promises
– Succeeding and celebrating together
Our people are our difference; it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employees well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group that has been putting patients at the heart of everything we do for over 40 years. We have 39 hospitals, 10 clinics and a Specialist Cancer Care Centre across England, Wales and Scotland.
Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Medical Secretary employer: Spire Healthcare
Contact Detail:
Spire Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary
✨Tip Number 1
Familiarize yourself with medical terminology and the specific requirements of a Medical Secretary role. This knowledge will help you communicate effectively with consultants and patients, showcasing your expertise during the interview.
✨Tip Number 2
Practice your typing skills to ensure you can meet the deadlines for clinic notes and letters. Being able to demonstrate your speed and accuracy in typing will set you apart from other candidates.
✨Tip Number 3
Highlight your experience in handling sensitive patient queries with tact and diplomacy. Prepare examples of how you've successfully managed difficult situations in the past to illustrate your communication skills.
✨Tip Number 4
Research Spire Healthcare's values and be ready to discuss how your personal values align with theirs. Showing that you share their commitment to clinical excellence and patient care will make a strong impression.
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in medical administration and secretarial roles. Emphasize your communication skills, attention to detail, and familiarity with medical terminology.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities listed in the job description. Mention your ability to handle sensitive information and your experience in providing exemplary customer service.
Showcase Relevant Skills: In your application, clearly outline your computer literacy and any specific IT systems you are familiar with. Highlight your professional telephone manner and ability to remain calm under pressure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Medical Secretary role.
How to prepare for a job interview at Spire Healthcare
✨Showcase Your Communication Skills
As a Medical Secretary, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively, especially in handling sensitive patient queries. Use examples from your past experiences to illustrate how you've successfully navigated challenging conversations.
✨Highlight Your Attention to Detail
This role requires a high level of accuracy and attention to detail. During the interview, mention specific instances where your meticulous nature has positively impacted your work, such as ensuring all clinic notes and letters are error-free and submitted on time.
✨Familiarize Yourself with Medical Terminology
A good knowledge of medical, anatomical, and physiological terminology is essential. Brush up on relevant terms before the interview and be ready to discuss how you have applied this knowledge in previous roles, particularly in typing discharge summaries or operation notes.
✨Demonstrate Your IT Proficiency
Since the job requires computer literacy, be prepared to discuss your experience with various IT systems. Highlight any specific software you have used in previous positions and how it has helped you manage tasks efficiently, such as logging incoming clinic typing or managing correspondence.