Medical Secretary in Kingston upon Hull

Medical Secretary | Administration | Private Hospital | Hull and East Riding | Permanent | Full time| Spire Hull and East Riding have an exciting opportunity for an experienced Medical Secretary to join our administrative team on a permanent, Full-time basis. As Medical Secretary your main tasks are to provide a full medical secretarial service to consultants. The post requires excellent communication skills, computer literacy, ability to remain calm when dealing with clients. Duties and responsibilities: * To provide an efficient secretarial service to all Consultants. * To type all Consultants\’ clinic notes and letters to General Practitioners and external agencies. * To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature. * To liaise with consultants and their secretaries in order to resolve patient queries/complaints in a timely manner. * To communicate effectively with GP surgeries, other healthcare professionals i.e Occupational Health Nurses, physiotherapists etc. * To provide copy clinic letters when needed. * To open Consultants mail and distribute. * To liaise closely with Outpatient Department, Medical Records, NHS Team and other departments within the hospital. * To assist in the training of new and trainee Medical Secretaries. * To undergo all mandatory training required i.e. fire, health and safety etc. * To ensure consistent provision of service during holiday/sickness periods, by providing adequate cover of private typing. * To contribute to the development of departmental procedures. * To familiarise with company policies and procedures. * To deliver exemplary customer service to all users of the service (consultants, patients and co-workers) * To assist with any other reasonable duties required as per the Senior Medical Secretary. Who we\’re looking for * Audio typing is essential however experience of working in a healthcare environment is desirable but not essential * Excellent communication skills. * Professional telephone manner. * A good knowledge of medical, anatomical and physiological terminology. * Knowledge of IT systems. * RSA level II or equivalent is desirable but not essential Benefits We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave. – Bank colleagues are paid weekly – Access to Spire Healthcare pension – Access to Blue Light Card discounts – Free uniform – Free DBS – Full induction, including mandatory training updates – Opportunities for further training and progression into permanent posts – Knowledge, support and guidance through your recruitment journey from Spire\’s specialist Resourcing Team – Employer and employee contributory pension with flexible retirement options – \’Spire for you\’ reward platform – discount and cashback for over 1000 retailers Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: – Driving clinical excellence – Doing the right thing – Caring is our passion – Keeping it simple – Delivering on our promises – Succeeding and celebrating together We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services