At a Glance
- Tasks: Coordinate appointments and manage patient information in a busy Radiology department.
- Company: Join Spire Thames Valley Hospital, a leading independent healthcare provider.
- Benefits: Enjoy 35 days of annual leave, private healthcare, gym benefits, and a supportive team.
- Other info: Flexible shifts and a commitment to employee well-being and development.
- Why this job: Make a real difference in healthcare while developing your administration skills.
- Qualifications: Previous admin experience and strong customer service skills are preferred.
The predicted salary is between 30000 - 40000 £ per year.
Spire Thames Valley Hospital is looking for a motivated and reliable Imaging Administrator to join our hardworking Radiology team on a Permanent basis. This is an excellent opportunity to join a busy and welcoming Radiology department where you'll play an important role in keeping services running smoothly. If you enjoy helping people, take pride in delivering great customer service and are looking to build your career within healthcare, we'd love to hear from you.
You'll be joining a supportive team where your contribution is valued and where no two days are the same. Whether you already have healthcare administration experience or strong transferable skills from another customer-focused environment, you'll have the opportunity to develop and grow within a leading independent healthcare provider.
As an Imaging Administrator, you will help coordinate appointments, manage patient information and support the day-to-day administration of our busy Radiology department. At Spire, you'll work in a modern, patient-focused environment where quality and care come first. This is a great opportunity to develop your healthcare administration skills within a leading private hospital while becoming part of a valued and well-established team.
Duties and Responsibilities:- Welcome, register and book appointments for patients in a professional and caring manner
- Manage radiology appointments using departmental booking and patient administration systems
- Coordinate imaging bookings and amend appointments where required
- Respond to telephone and email enquiries efficiently and courteously
- Prepare and collate documentation ahead of patient appointments
- Maintain accurate patient records and update information across relevant systems
- Liaise with consultants, radiographers, GPs and hospital departments regarding referrals and appointments
- Monitor administrative processes to ensure information is complete and up to date
- Assist with general departmental administration and office tasks
- Provide patients with appointment information and relevant guidance
Contract: Permanent
Days/Hours: Full Time, 37.5 hours per week. Radiology services operate between 8am and 8pm. Shifts are Monday to Friday, 8am to 4pm or 12pm to 8pm.
Who we're looking for:- Previous administration experience within a busy working environment
- Excellent customer service and communication skills
- Strong organisational skills with a high level of attention to detail
- Confident using computer systems, databases and Microsoft Office applications
- Professional, reliable and able to manage competing priorities
- A positive and approachable manner
- Ability to communicate effectively with patients and colleagues
- Comfortable working independently and as part of a team
- Adaptable and willing to learn new systems and processes
- Previous healthcare experience is beneficial but not essential; we also welcome applications from candidates with strong customer service experience who are keen to develop a career within healthcare.
- Experience using booking systems or patient administration systems would be advantageous
- 35 days’ annual leave inclusive of bank holidays – helping you maintain a healthy work-life balance
- Access to private healthcare and health insurance options – giving you reassurance and faster access to care
- Gym and wellbeing benefits – supporting your physical and mental wellbeing
- A supportive team within a leading independent healthcare provider – where you'll feel valued and part of something meaningful
- Employer and employee contributory pension with flexible retirement options – supporting your future
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening – helping you stay on top of your health
We commit to our employees’ well-being through work life balance, on-going development, support and reward.
Inclusion Statement: We are committed to creating an inclusive environment and welcome applications from all backgrounds.
For further information about this role please contact Alison Roberts on alison.roberts@spirehealthcare.com
We're reviewing applications as they come in, so early applications are encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Imaging Administrator
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Spire Healthcare.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Spire Healthcare.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Spire Healthcare, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Imaging Administrator
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Spire Healthcare.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Spire Healthcare.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Spire Healthcare. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Spire Healthcare. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Spire Healthcare
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Spire Healthcare’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
