Imaging Admin Team Lead

Spire St Anthony's Hospital are looking for an Imaging Admin Team Leader to join their dedicated team on a permanent full-time basis. You will be responsible for providing clear professional leadership of administration, ensuring efficient and robust processes exist to support the requirements of service users in the Imaging department. Working closely with senior management team and Heads of Department to help deliver short- and long-term business achievement within the hospital contributing to the hospital's overall success.

Duties and responsibilities:

• Provide clear leadership in the operation and delivery of all administration functions which includes In-Patient Bookings, Reception, Medical Secretaries and Medical Administration ensuring they perform to the required commercial, corporate and professional standards.
• Preparing annual budgets for administration departments, regularly monitoring performance and taking appropriate action to meet financial targets.
• Developing strong and effective communication channels throughout administration departments by holding regular team meetings and promoting the correct Spire behaviours.
• To be ultimately responsible for the personnel management of the Administration team, including recruitment, training, sickness recording, annual leave, health and safety and performance management including compliance with DES assessments and manual handling requirements.

Who we're looking for:

• Previous experience working in the healthcare industry or a similar customer orientated organisation.
• Experience working in a similar level role.
• Track record of successful people and process management, ideally in a multi-functional environment.
• Demonstrated ability in problem solving and process improvements skills.
• Ability to understand key business processes and complex business issues.
• Ability to work with complex patient and finance administration systems and telephony systems.
• Demonstrated ability in people management to deliver a plan of activity through direct reports.
• Ability to work effectively in an organisation where matrix management is key to success.
• Ability to understand and manage effectively the impact of competing pressures and conflicting priorities.

Benefits:

• Bank colleagues are paid weekly.
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave.
• Free onsite car park.
• Access to Spire Healthcare pension.
• Free uniform.
• Free DBS.
• Full induction, including mandatory training updates.
• Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team.

Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence.
• Doing the right thing.
• Caring is our passion.
• Keeping it simple.
• Delivering on our promises.
• Succeeding and celebrating together.

We commit to our employees' well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications. For us, it's more than just treating patients; it's about looking after people.