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- Tasks: Lead a team to deliver top-notch hospitality services in a healthcare setting.
- Company: Join Spire Healthcare, the UK's largest independent hospital group with 39 hospitals.
- Benefits: Enjoy 35 days annual leave, private medical insurance, and discounts with 1000+ retailers.
- Why this job: Make a real impact while working in a caring and dynamic environment.
- Qualifications: Proven managerial experience in hospitality or healthcare is essential.
- Other info: Opportunity for ongoing development and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Spire Leicester Hospital has an exciting opportunity for a Hospitality manager to join the team on a Full time permanent basis.
At Spire Healthcare, we\’re proud to be the UK\’s largest independent hospital group, with 39 hospitals and 8 clinics across England, Wales and Scotland. We\’re now looking for a dynamic and experienced Hospitality Manager to join our team and help us provide a five-star experience to our patients, visitors, consultants, and colleagues.
As our Hospitality Manager, you\’ll:
- Lead, inspire and manage a team across catering, housekeeping, portering, and hospitality.
- Ensure the highest standards of food quality, cleanliness, and service are always maintained.
- Play a key role in hospital strategy, working alongside senior leaders and non-clinical teams.
- Manage budgets, monitor KPIs, and deliver cost-efficient operations without compromising on quality.
- Drive compliance with health & safety, COSHH, risk management and hygiene standards.
- Support and develop your team through regular 1:1s, coaching, and training.
- Continuously review and improve hospitality processes to ensure we\’re always exceeding expectations.
What we\’re looking for:
- Proven managerial experience, ideally in hospitality or healthcare.
- Strong budget management and organisational skills.
- Health & Safety knowledge (IOSH trained desirable).
- Intermediate Food Hygiene Certificate (Level 3).
- Excellent communication, people management and facilitation skills.
- A proactive, problem-solving mindset with the ability to inspire change.
- Proficiency in Microsoft Office (Outlook, Word, Excel).
What\’s in it for you?
We care about our people as much as our patients. That\’s why we offer a great benefits package, including:
- 35 days annual leave (inclusive of bank holidays).
- Private medical insurance & life assurance.
- Employer and employee pension contributions with flexible retirement options.
- Free Bupa wellness screening.
- Access to our \’Spire for You\’ rewards platform – discounts & cashback with 1000+ retailers.
- Ongoing development and career growth opportunities.
Our Values
At Spire, our values guide everything we do:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
If you\’re ready to make a real impact, lead a passionate team, and deliver an exceptional patient experience, we\’d love to hear from you.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
For us, it\’s more than just treating patients; it\’s about looking after people.
Hospitality Manager employer: Spire Healthcare
Contact Detail:
Spire Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager
✨Tip Number 1
Familiarise yourself with Spire Healthcare's values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, especially around caring and delivering excellence.
✨Tip Number 2
Showcase your leadership skills by discussing specific examples of how you've inspired and managed teams in previous roles. Highlight any initiatives you've led that improved service quality or team performance.
✨Tip Number 3
Prepare to discuss your experience with budget management and KPIs. Be ready to share how you've successfully balanced cost-efficiency with high-quality service in past positions.
✨Tip Number 4
Research current trends in hospitality within healthcare settings. Being knowledgeable about industry standards and innovations can help you stand out as a candidate who is proactive and forward-thinking.
We think you need these skills to ace Hospitality Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in healthcare settings. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent service and your understanding of the healthcare environment. Mention how your values align with those of Spire Healthcare and provide examples of how you've exceeded expectations in previous roles.
Highlight Relevant Qualifications: Clearly list any relevant qualifications, such as your Intermediate Food Hygiene Certificate and any health & safety training. This will show that you meet the essential criteria for the role and are committed to maintaining high standards.
Showcase Your Problem-Solving Skills: In your application, include specific examples of challenges you've faced in previous roles and how you successfully resolved them. This will demonstrate your proactive mindset and ability to inspire change within a team.
How to prepare for a job interview at Spire Healthcare
✨Showcase Your Leadership Skills
As a Hospitality Manager, you'll be leading a diverse team. Be prepared to discuss your previous leadership experiences and how you've inspired and managed teams in the past. Use specific examples to illustrate your ability to motivate and develop staff.
✨Demonstrate Budget Management Expertise
Since managing budgets is a key part of this role, come ready to talk about your experience with budget management. Highlight any successful strategies you've implemented to maintain cost-efficiency while ensuring high-quality service.
✨Emphasise Health & Safety Knowledge
Health and safety compliance is crucial in a hospital setting. Be sure to mention your knowledge of health and safety regulations, including any relevant certifications like IOSH training. Discuss how you've previously ensured compliance in your work.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges in hospitality. Think of examples where you've had to resolve issues quickly and effectively, particularly in a healthcare or high-pressure environment.
