Receptionist | Customer Service, Administration | Private Hospital | Permanent Part-time 18.5 hrs | Farnham
Spire Clare Park Hospital are currently looking to recruit an experienced Receptionist to join the team. You will be a first point of contact at the hospital for patients, so will politely and courteously, register and direct patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner.
Spire Clare Park is a modern elective hospital in Farnham, rated Good by the CQC, delivering a wide range of surgical and diagnostic services including Orthopaedics, General Surgery, Cosmetic Surgery, Urology, Dermatology and ENT, supported by state‑of‑the‑art imaging facilities.
Duties and Responsibilities
- Welcoming, registering, including the accurate collection of credit card details and patient information.
- Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
- Compliance with NHS forms and processes.
- Processing in-patient/out-patient charges.
- Cash handling strictly within the parameters of the ‘Handling Cash Policy’.
- Discharge of patients onto computer system ensuring accuracy of all information.
- Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
- Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.
Working Hours: Monday, Wednesday & Friday 13:00 – 17:30, Saturday 07:00-12:00
Who we're looking for
- A personable individual with the ability to work on own initiative as well as part of a team
- Good basic PC skills, including Word, Excel and Outlook
- Excellent customer service skills
- High degree of accuracy in administration
- Great communication skills at all levels
- Experience in a customer service environment
- Experience with information management systems
- Switchboard experience
Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Free off-site parking for staff
Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
For us, it's more than just treating patients; it's about looking after people.
About Us
Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.
We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.
Part-Time Receptionist in Farnham employer: Spire Healthcare
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