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- Tasks: Support patient care by moving patients and equipment safely around the hospital.
- Company: Join Spire Healthcare Cardiff, a leading healthcare provider with a caring culture.
- Benefits: Weekly pay, free parking, pension access, and opportunities for training.
- Why this job: Make a real difference in patient experiences while enjoying flexible working hours.
- Qualifications: Experience in customer service and good communication skills are essential.
- Other info: Ideal for those balancing work with studies or other commitments.
The predicted salary is between 13 - 16 £ per hour.
Spire Cardiff Hospital is looking for an experienced and motivated Bank Porter to join our dedicated Facilities team. This role is essential in helping us deliver the highest standards of patient care and ensuring our hospital runs smoothly, safely and efficiently.
About the Role
As a Bank Porter, you will provide vital support across the hospital, including the safe movement of patients, equipment and supplies. You will work as part of a close-knit team, covering a range of shifts including days, afternoons and nights. This is a flexible bank position, ideal for individuals looking to balance work with other commitments while contributing to exceptional patient experience.
Duties and Responsibilities:
- To transfer and guide patients safely around the hospital, as required, in a caring, sympathetic and professional manner
- Move clinical equipment, medical supplies, goods and other items as required
- Responsible for the safe management of the collection and disposal of waste, both domestic and clinical in line with corporate and hospital policy
- Support clinical teams by maintaining a clean, safe and organised environment
- Respond promptly to portering requests and prioritise tasks effectively
- Deliver excellent customer service to patients, visitors and colleagues
- Uphold safety, infection-control and patient-handling standards
- Report any maintenance issues to the Maintenance department
- Complete additional portering and facilities tasks to support smooth running of the hospital
Who we're looking for:
- Experience of working in a similar role and delivering frontline customer service
- Good communication and organisational skills
- Excellent customer care skills
- Ability to work without supervision
- Caring and sympathetic
- Ability to work evenings, nights and weekends
- Due to the physical demands of the role, including moving equipment and assisting with patient transport, you will need to be able to perform these essential duties safely
Working Hours: Shifts, 06:00 – 14:00, 14:00 – 22:00 and 22:00 – 06:00
Contract Type: Bank
Benefits
- Bank colleagues are paid weekly
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
- Free onsite car park
- Access to Spire Healthcare pension
- Access to Blue Light Card
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Opportunities for further training and progression into permanent posts
- Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
Bank Porter in Cardiff employer: Spire Healthcare
Contact Detail:
Spire Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Porter in Cardiff
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in healthcare. A personal recommendation can make all the difference when applying for roles like a Bank Porter.
✨Tip Number 2
Be ready for a chat! When you apply through our website, be prepared for a quick phone call or even an informal interview. Show your enthusiasm and let them know why you’re the perfect fit for the team.
✨Tip Number 3
Dress the part! Even if it’s just a casual meet-up, looking smart shows you mean business. It’s all about making a great first impression, especially in a caring environment like Spire Healthcare.
✨Tip Number 4
Follow up! After your application or interview, drop a quick email thanking them for the opportunity. It keeps you on their radar and shows you’re genuinely interested in the role.
We think you need these skills to ace Bank Porter in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and any previous portering roles. We want to see how your skills match what we're looking for!
Craft a Personal Cover Letter: Use your cover letter to show us your personality! Share why you’re passionate about patient care and how you can contribute to our team at Spire Cardiff. Keep it friendly and professional.
Showcase Your Flexibility: Since this is a bank position, let us know about your availability. Highlight your willingness to work various shifts, including evenings and weekends, to help us meet patient needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and get you started on your journey with Spire Healthcare!
How to prepare for a job interview at Spire Healthcare
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Bank Porter. Familiarise yourself with patient care standards and the importance of moving equipment safely. This will show that you're genuinely interested in the role and ready to contribute.
✨Demonstrate Your Customer Care Skills
Since this role involves delivering excellent customer service, think of examples from your past experiences where you've gone above and beyond for patients or customers. Be prepared to share these stories during the interview to highlight your caring and sympathetic nature.
✨Showcase Your Team Spirit
As a Bank Porter, you'll be part of a close-knit team. Be ready to discuss how you work well with others, especially in high-pressure situations. Mention any previous teamwork experiences that demonstrate your ability to support colleagues and maintain a positive environment.
✨Prepare for Shift Flexibility
This position requires working various shifts, including nights and weekends. Be honest about your availability and express your willingness to adapt to the needs of the hospital. This shows that you're committed and ready to step in whenever needed.
