At a Glance
- Tasks: Support patients by managing appointments and ensuring smooth administrative processes in radiology.
- Company: Join Spire Healthcare, a leader in exceptional patient care.
- Benefits: Competitive pay, flexible hours, free parking, and ongoing training opportunities.
- Other info: Flexible bank role with potential pathways to permanent positions.
- Why this job: Make a real difference in patient experiences while working in a supportive team.
- Qualifications: Strong customer service skills and experience in healthcare administration.
The predicted salary is between 11.7 - 14.3 £ per hour.
At Spire Healthcare, exceptional patient care starts with seamless experiences—and as a Bank Imaging Administrator, you’ll play a vital role in making that happen. Supporting our busy Imaging department, you’ll ensure every patient’s journey is organised, efficient, and reassuring from first contact through to their visit and follow-up. Your attention to detail, professionalism, and compassionate approach will directly enhance patient outcomes and support our clinical teams to deliver the highest standards of care.
This is a flexible bank opportunity, working between Monday - Sunday between 07:30–20:00, ideal for someone who enjoys a fast-paced environment and takes pride in delivering outstanding service. You’ll be an integral part of a collaborative multi-disciplinary team, ensuring the smooth running of administrative processes within radiology.
Duties and Responsibilities:
- Contact patients and arrange radiology appointments, liaising with other departments as needed
- Establish and maintain communication on routine care matters
- Accurately input patient data onto hospital and radiology systems
- Manage email enquiries and referrals in a timely, professional manner
- Maintain administrative records, including filing and document handling
- Transfer and distribute radiology reports appropriately
- Book and record patient appointments via phone, face-to-face, and referral letters
- Welcome and assist patients, consultants, and visitors
- Register new and follow-up patients efficiently
- Ensure all patient information is handled in line with Data Protection, Information Governance, and Spire policies
Who we’re looking for:
You’ll bring excellent customer service skills, strong organisation, and previous experience in a healthcare or patient-focused administrative role. You’ll be confident using IT systems, able to prioritise effectively, and enjoy working as part of a supportive team.
Working Hours:
Monday - Sunday between the hours of 7:30 – 20:00
Contract Type:
Bank
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- Competitive hourly rates, paid weekly
- Flexible working to suit your lifestyle
- Access to Spire Healthcare pension
- Blue Light Card discounts
- Free uniform and DBS
- Full induction and mandatory training updates
- Ongoing training and development opportunities, with pathways into permanent roles
- Dedicated support from Spire’s specialist Resourcing Team
- Free onsite parking
For further information about this role or for an informal conversation about the range of career options available with Spire please contact Alison Roberts on alison.roberts@spirehealthcare.com
Closing date: We're reviewing applications as they come in, so early applications are encouraged. We reserve the right to expire vacancies once we have received a sufficient number of applications.
Bank Imaging Administrator in Cardiff employer: Spire Healthcare
Spire Yale Hospital in Wrexham is an exceptional employer, offering a supportive and friendly work environment for Scrub Nurses and ODPs. With a commitment to employee well-being, we provide generous benefits including 35 days of annual leave, private medical insurance, and opportunities for professional development. Located near the stunning Snowdonia National Park and with excellent transport links, working here means being part of a high-performing team dedicated to delivering outstanding patient care while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Imaging Administrator in Cardiff
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Spire Healthcare.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Spire Healthcare.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Spire Healthcare, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Bank Imaging Administrator in Cardiff
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Spire Healthcare.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Spire Healthcare.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Spire Healthcare. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Spire Healthcare. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Spire Healthcare
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Spire Healthcare’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
