At a Glance
- Tasks: Transport patients, equipment, and goods while providing excellent customer service.
- Company: Join Spire Healthcare, a leading independent hospital group in the UK.
- Benefits: Weekly pay, pension access, discounts, free uniform, and training opportunities.
- Why this job: Make a real difference in patient care while gaining valuable experience.
- Qualifications: Great personal skills and flexibility for varying shifts.
- Other info: Full training provided with opportunities for progression.
Job Description
You will work as part of a close-knit team, covering a range of shifts including days, afternoons and nights. \\n\\nThis is a flexible bank position, ideal for individuals looking to balance work with other commitments while contributing to exceptional patient experience. \\n\\nDuties and Responsibilities:\\n\\nTo transfer and guide patients safely around the hospital, as required, in a caring, sympathetic and professional manner\\nMove clinical equipment, medical supplies, goods and other items as required\\nResponsible for the safe management of the collection and disposal of waste, both domestic and clinical in line with corporate and hospital policy WM01\\nSupport clinical teams by maintaining a clean, safe and organised environment\\nRespond promptly to portering requests and prioritise tasks effectively\\nDeliver excellent customer service to patients, visitors and colleagues\\nUphold safety, infection‑control and patient‑handling standards\\nReport any maintenance issues to the Maintenance department\\nComplete additional portering and facilities tasks to support smooth running of the hospital Who we're looking for: \\n\\nExperience of working in a similar role and delivering frontline customer service\\nGood communication and organisational skills\\nExcellent customer care skills\\nAbility to work without supervision\\nCaring and sympathetic\\nAbility to work evenings, nights and weekends\\nDue to the physical demands of the role, including moving equipment and assisting with patient transport, you will need to be able to perform these essential duties safely\\nContract Type: Bank\\n\\nBenefits\\n\\n- Bank colleagues are paid weekly\\n- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave\\n- Free onsite car park\\n- Access to Spire Healthcare pension\\n- Access to Blue Light Card\\n- Free uniform\\n- Free DBS\\n- Full induction, including mandatory training updates\\n- Opportunities for further training and progression into permanent posts\\n- Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team\\nWe commit to our employee's well-being through work life balance, on-going development, support and reward.Our Values \\n- Driving clinical excellence \\n- Doing the right thing \\n- Caring is our passion \\n- Keeping it simple \\n- Delivering on our promises \\n- Succeeding and celebrating together \\n\\nClosing Date: If we have received sufficient applications, we reserve the right to close this vacancy without further notice, so please submit your application as soon as possible
Bank Porter employer: Spire Healthcare
Contact Detail:
Spire Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Porter
✨Tip Number 1
Get to know the hospital's vibe! Before your interview, take a stroll around the Spire Bushey website and social media. Understanding their culture will help you connect better during your chat.
✨Tip Number 2
Show off those customer service skills! When you're chatting with the hiring team, share specific examples of how you've gone above and beyond for customers in the past. It’ll make you stand out as a perfect fit for the role.
✨Tip Number 3
Flexibility is key! Make sure to highlight your willingness to work varying shifts. The more adaptable you are, the more appealing you’ll be to the hiring team looking for someone to cover those busy nights.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest opportunities and updates directly from Spire Healthcare.
We think you need these skills to ace Bank Porter
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since you'll be working closely with patients, make sure to highlight your excellent customer service skills in your application. We want to see how you can bring warmth and care to the role!
Be Honest About Your Flexibility: This role requires flexibility with shift patterns, so be upfront about your availability. Let us know when you can work, and we’ll appreciate your honesty!
Keep It Clear and Concise: When writing your application, keep it straightforward. We love a clear and concise application that gets straight to the point—no fluff needed!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Spire Healthcare
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Bank Porter. Familiarise yourself with the tasks like transporting patients and equipment, as well as handling clinical waste. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since excellent customer service is crucial for this role, think of examples from your past experiences where you've provided great service. Be ready to discuss how you handle difficult situations or ensure patient comfort while transporting them. This will highlight your interpersonal skills.
✨Prepare for Physical Questions
Given the physical nature of the job, be prepared to discuss your ability to handle the demands of the role. You might be asked about your experience with physically demanding tasks, so think of specific instances where you've successfully managed similar challenges.
✨Flexibility is Key
The job requires flexibility with shift patterns, so be ready to talk about your availability. If you have experience working varied hours or adapting to changing schedules, share those stories. This will show that you're adaptable and ready to meet the needs of the hospital.