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- Tasks: Manage billing, coordinate payments, and maintain financial records in a busy hospital environment.
- Company: Join Spire Healthcare, a leading private hospital known for clinical excellence and patient care.
- Benefits: Enjoy flexible hours, weekly pay, free parking, and access to exclusive discounts.
- Why this job: Be part of a supportive team that values care, simplicity, and delivering on promises.
- Qualifications: Strong literacy and numeracy skills, excellent communication, and experience in administration required.
- Other info: This is a bank role with shifts mainly on Wednesdays and Fridays.
The predicted salary is between 24000 - 36000 £ per year.
Spire Cardiff Hospital are currently looking for an experienced Administrator to work in the Business office on a bank basis.
As a Business Administrator you will ensure the provision and maintenance of an efficient hospital charging service within the hospital and undertake basic financial processes in accordance with procedures as required.
Duties & Responsibilities
- To ensure all billing is actioned promptly and accurately in line with Spire procedure identifying billing problems, placing billing alerts, suspending and clearing as required.
- To co-ordinate the request of payment for standard invoices (through SAP), consultant fees (through CPS) and patient refunds.
- To accurately input expenses, resolve staff queries and liaise with the payroll department.
- To call off daily and monthly reports and action them accordingly to specified work instructions.
- To follow up on billing queries liaising with Central Finance.
- To establish and maintain excellent working relationships with internal and external stakeholders.
- Always practice and maintain a high standard of confidentiality and exercise absolute discretion in the use of all patient/consultant/staff information.
- Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.
Who we are looking for:
- Excellent standard of education with demonstrable literacy and numeracy skills.
- Someone who is highly organised and able to manage workload.
- Experience of working in a similar position.
- An excellent communicator and capable of delivering excellent customer service.
- Excellent computer skills and competent with Microsoft Office, Outlook and Excel packages.
- Efficiently and accurately process financial and administrative transactions.
- Ability to build and maintain effective working relationships, both internally and externally.
- Confident telephone manner with the ability to communicate with a wide range of customers at all levels.
Contract type: Bank - Monday - Friday 09:00 - 18:00, mainly Wednesday & Fridays.
Benefits
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.
- Bank colleagues are paid weekly.
- Free onsite car park.
- Access to Spire Healthcare pension.
- Access to Blue Light Card discounts.
- Free DBS.
- Full induction, including mandatory training updates.
Our Values
- Driving clinical excellence.
- Doing the right thing.
- Caring is our passion.
- Keeping it simple.
- Delivering on our promises.
For further information about this role or for an informal conversation about the range of career options available with Spire please contact Alison Roberts.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Bank Business Office Administrator employer: Spire Healthcare
Contact Detail:
Spire Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Business Office Administrator
✨Tip Number 1
Familiarise yourself with the specific financial processes and billing systems mentioned in the job description, such as SAP and CPS. This knowledge will not only help you stand out but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've managed workloads or resolved billing issues in previous roles. Being able to discuss these experiences confidently can set you apart during any informal conversations or interviews.
✨Tip Number 3
Network with current or former employees of Spire Healthcare, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the position.
✨Tip Number 4
Prepare to discuss your customer service experience, especially in a healthcare setting. Be ready to share specific instances where you effectively communicated with various stakeholders, as this is crucial for building relationships in the role.
We think you need these skills to ace Bank Business Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Business Administrator. Emphasise your organisational skills, financial processing experience, and proficiency in Microsoft Office.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your ability to manage workloads, communicate effectively, and maintain confidentiality, as these are key aspects of the role.
Highlight Relevant Experience: In your application, clearly outline any previous roles that involved administrative tasks, financial processes, or customer service. Use specific examples to demonstrate your capabilities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Spire Healthcare
✨Showcase Your Organisational Skills
As a Business Administrator, being organised is key. Prepare examples of how you've managed your workload effectively in previous roles. This will demonstrate your ability to handle the responsibilities outlined in the job description.
✨Demonstrate Financial Acumen
Since the role involves financial processes, be ready to discuss your experience with billing, invoicing, and handling financial queries. Highlight any relevant software you’ve used, such as SAP or Excel, to show your competence.
✨Emphasise Communication Skills
Excellent communication is crucial for this position. Prepare to share instances where you've successfully liaised with stakeholders or resolved customer queries. This will illustrate your ability to maintain effective working relationships.
✨Understand Data Protection Policies
Given the importance of confidentiality in healthcare, brush up on the Data Protection Act and Spire's policies. Be prepared to discuss how you would ensure patient information is handled with discretion and care.
