At a Glance
- Tasks: Join our team to manage patient admissions and maintain efficient booking systems.
- Company: Be part of a leading healthcare provider dedicated to excellent patient care.
- Benefits: Enjoy a competitive salary, full training, and excellent benefits.
- Why this job: Kickstart your healthcare career in a supportive environment with growth opportunities.
- Qualifications: Excellent customer service skills and a confident approach to handling systems required.
- Other info: Full-time position located in Brentwood with a focus on patient support.
The predicted salary is between 30000 - 42000 £ per year.
Admissions| Administrator | Competitive salary plus excellent benefits | Permanent – Full time | Brentwood Our new Patient Support Centre based in Brentwood is recruiting for Admissions Administrators to join their team. We are looking for candidates who demonstrate excellent customer service skills and a confident approach to handling a variety of systems Full training will be provided and this is a real opportunity to commence your healthcare career. Duties and responsibilities * Provide and maintain an efficient bookings system for all in-patients and day cases using a computerised system (SAP) * Develop and maintain an up-to-date and accurate knowledge of Spire and other insurers' products, policies and initiatives * Liaise with pre-authorisation team or medical insurer to ensure funding is agreed prior to patient admission date * Maintain departmental electronic and manual filing systems accurately * Provide advice on medical coding to ensure that the hospital and consultants charge within relevant insurer guidelines * Process patient admission letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate * Liaise closely with patients, consultants and clinical teams in relation to any special requirements or individual requests * Practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient/consultant/staff information * Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies. * Undertake any training or development as required to acquire skills and knowledge to undertake role competently * Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post. Who we're looking for * Customer Service focused * Confident approach to handing a variety of systems * Enjoys working in a collaborative, fast paced team environment * Be able to work effectively within their HUB while operating within a national sales framework * Strong communication skills, demonstrating an ability to positively lead teams across multiple locations Working Hours: Monday – Friday 8am – 19:00, Saturday 9am-13:00. 37.5 hours per week Contract Type: Permanent Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: * 35 days annual leave inclusive of bank holidays * Employer and employee contributory pension with flexible retirement options * 'Spire for you' reward platform – discount and cashback for over 1000 retailers * Free Bupa wellness screening * Private medical insurance * Life assurance Please see the attached benefits leaflet for more information. We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference; it is their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
Admissions Administrator employer: Spire Healthcare
Contact Detail:
Spire Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Administrator
✨Tip Number 1
Familiarize yourself with the healthcare industry, especially the admissions process. Understanding how patient admissions work and the role of various stakeholders will give you an edge during discussions.
✨Tip Number 2
Brush up on your customer service skills. Since this role requires excellent communication with patients and medical teams, practicing active listening and empathy can help you stand out.
✨Tip Number 3
Get comfortable with computerized systems, particularly SAP or similar software. If you have experience with any booking or administrative systems, be ready to discuss that in detail.
✨Tip Number 4
Research Spire and its insurance products. Having a solid understanding of their policies and initiatives will show your commitment and readiness to contribute effectively from day one.
We think you need these skills to ace Admissions Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Admissions Administrator position. Make sure you understand the key responsibilities and required skills, such as customer service and familiarity with computerized systems.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize any previous roles in customer service or administrative positions, and mention your ability to handle various systems.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the healthcare sector. Mention specific examples of how your skills and experiences make you a great fit for the Admissions Administrator position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Spire Healthcare
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service skills, be prepared to share specific examples from your past experiences where you successfully handled customer inquiries or resolved issues. This will demonstrate your ability to provide top-notch support.
✨Familiarize Yourself with Healthcare Systems
Research common healthcare systems, especially SAP, as this is mentioned in the job description. Understanding how these systems work will give you an edge and show your commitment to learning and adapting quickly.
✨Understand Insurance Policies
Take some time to learn about different medical insurers and their policies. Being knowledgeable about this area will help you answer questions confidently and show that you are proactive in understanding the industry.
✨Emphasize Confidentiality and Accuracy
Highlight your attention to detail and commitment to maintaining confidentiality. Prepare to discuss how you have managed sensitive information in previous roles, as this is crucial in a healthcare setting.