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- Tasks: Join us as an Admissions Administrator, providing top-notch customer service and supporting clinical teams.
- Company: Spire Healthcare is a leading independent hospital group in the UK, dedicated to excellent patient care.
- Benefits: Enjoy 35 days annual leave, private medical insurance, and discounts at over 1000 retailers.
- Why this job: Kickstart your healthcare career with full training and a supportive, inclusive work culture.
- Qualifications: Exceptional customer service skills and IT competence are essential; no prior experience needed.
- Other info: Flexible shifts between 8am and 7pm, Monday to Friday, with occasional Saturdays.
The predicted salary is between 25000 - 30000 £ per year.
Admissions Administrator Private Hospital £12.05 per hour Permanent Full-Time Brentwood
Spire Healthcare\’s East London and Essex hub have exciting opportunities for Administrators to join our team as an Admissions Administrator. This is an excellent opportunity to develop a career in healthcare. We are looking for driven, customer focused individuals to join our team on a permanent basis. Previous experience is not essential; however, exceptional customer service skills are a must.
Full training will be provided and this is a real opportunity to commence your healthcare career.
Shift patterns will vary between 8am and 7pm Monday to Friday and a half day on occasional Saturday\’s – please only apply if you are able to commit to these shifts.
Duties and responsibilities
- As a Hospital Administrator, you will be responsible for providing excellent customer service to patients and visitors for the entire East London & Essex Hub.
- Your duties will include but will not be limited to taking telephone bookings and booking follow up appointments.
- You will also act as a support to the clinical teams, assisting with admin tasks such as recording patient notes correctly, assisting with patient payments and taking telephone queries.
- The role will also involve the completion of various spreadsheets on a daily basis and ordering stationery stock.
Who we\’re looking for
- The successful candidate must have exceptional customer service skills
- Ability to multitask and prioritise work loads
- You will be IT competent and a quick learner
- Experience in a Call Centre environment would be desirable but not essential
Working Hours: Full time 37.5 hours over 5 days, Monday to Friday including occasional Saturdays.
Please ensure you are able to commit to the above before submitting an application.
Contract Type: Permanent, Full time
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- \’Spire for you\’ reward platform – discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
Please see the attached benefits leaflet for more information.
We commit to our employees well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference; it is their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
Contact Detail:
Spire Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Administrator
✨Tip Number 1
Familiarise yourself with the healthcare sector, especially the role of an Admissions Administrator. Understanding the basics of patient care and hospital operations can give you an edge during interviews.
✨Tip Number 2
Highlight your customer service skills in conversations or networking events. Since exceptional customer service is a must for this role, sharing relevant experiences can make you stand out to potential employers.
✨Tip Number 3
Practice multitasking scenarios before your interview. Since the job requires prioritising workloads, demonstrating your ability to handle multiple tasks efficiently will impress the hiring team.
✨Tip Number 4
Be prepared to discuss your IT skills. As the role involves using various software for admin tasks, showcasing your tech-savviness can reassure employers that you are a quick learner and ready for the job.
We think you need these skills to ace Admissions Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Admissions Administrator position. Highlight key skills such as customer service and multitasking in your application.
Tailor Your CV: Make sure your CV reflects your customer service experience and any relevant skills. Even if you lack direct experience, emphasise transferable skills that demonstrate your ability to handle administrative tasks and work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the healthcare sector. Mention why you are interested in working at Spire Healthcare and how your skills align with their values and mission.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for an administrative role.
How to prepare for a job interview at Spire Healthcare
✨Showcase Your Customer Service Skills
As an Admissions Administrator, exceptional customer service is key. Prepare examples from your past experiences where you provided outstanding service, even if they are not directly related to healthcare.
✨Demonstrate Multitasking Abilities
The role requires the ability to juggle multiple tasks. Think of situations where you successfully managed several responsibilities at once and be ready to discuss them during the interview.
✨Familiarise Yourself with Healthcare Terminology
Even if you lack direct experience in healthcare, having a basic understanding of common terms and processes can impress your interviewers. Do some research on healthcare administration to show your commitment.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about team dynamics, training opportunities, or how success is measured in the Admissions Administrator position.
