Bank Quality and Governance Administrator in Cardiff

Spire Cardiff Hospital is looking for an experienced and motivated Quality and Governance Administrator to join our Clinical Governance team on a bank basis. In this role, you'll help ensure audits, policies, incident reporting and compliance activities are coordinated accurately and efficiently, giving clinical teams the support they need to focus on delivering excellent patient care. This is an opportunity to be part of a team that helps maintain high standards across the hospital, supporting continuous improvement and ensuring important governance activities are delivered effectively.

About the Role

As a Quality and Governance Administrator, you will provide day-to-day administrative support to the Clinical Governance team, helping to coordinate audits, maintain key documentation, support governance meetings and monitor essential compliance activities. Working closely with colleagues across the hospital, you'll help keep governance systems, records and processes organised and up to date, ensuring actions are tracked, deadlines are met and information is readily available when needed. You'll support a variety of quality and governance initiatives, providing valuable assistance to teams across the hospital while helping to maintain the high standards expected within a leading private hospital environment.

At Spire, you'll work in a modern, patient-focused environment where quality and care come first.

Why Join Us

At Spire Cardiff, you'll join a team where people genuinely support one another and work collaboratively to achieve shared goals. You'll be encouraged to contribute ideas, build new skills and develop your knowledge within an environment that values professionalism, respect and teamwork. Whether you're already experienced in healthcare administration or looking to further develop your governance knowledge, you'll be supported by colleagues who are passionate about delivering a safe and effective service for patients.

Duties and Responsibilities

• Reporting to the Clinical Governance Lead, you will assist and support the delivery of governance, quality and consultant compliance activities across the hospital, including:
• Supporting the hospital audit programme and monitoring compliance with AMaT requirements
• Monitoring departmental audit completion and following up on monthly and quarterly audit activity
• Maintaining the hospital's local policy database and ensuring policies remain current and accessible
• Supporting colleagues with document control processes and version management
• Assisting the Clinical Governance Lead with monitoring activity within the DATIX incident management system
• Sending reminders and supporting the timely closure of incidents, investigations and associated actions
• Supporting the hospital's PSQR preparation and governance activities
• Providing administrative support for clinical governance meetings and committees
• Preparing and distributing agendas, minutes and action trackers
• Maintaining accurate governance records, reports and documentation
• Supporting quality improvement and compliance initiatives across the hospital
• Liaising with teams across the hospital to promote effective governance processes and best practice

Contract: Bank Days/Hours: Flexible working patterns in line with service requirements

Who we're looking for:

• Previous administration experience within a healthcare setting
• Strong IT skills with a comprehensive working knowledge of Microsoft Word and Excel
• Excellent organisational skills with strong attention to detail
• Ability to analyse information and support problem-solving activities
• A confident communicator who can build positive working relationships with colleagues at all levels
• Compassionate, approachable and professional in their manner
• Self-motivated and able to work independently within the scope of the role
• Reliable and able to manage competing priorities effectively
• Experience of quality, governance or compliance processes would be advantageous
• Commitment to confidentiality and the accurate handling of sensitive information
• A positive team player who enjoys supporting colleagues and contributing to shared goals

Benefits:

• We offer competitive rates to our bank colleagues, alongside a range of benefits designed to support your wellbeing, development and flexibility, including:
• Weekly pay
• Flexible working
• Pension scheme access
• Blue Light Card discounts
• Spire for You rewards, discounts and wellbeing support
• Free uniform and DBS check
• Comprehensive induction and role-specific training
• Ongoing development opportunities across Spire Healthcare
• Support and guidance from experienced colleagues

We commit to our employees' well-being through work life balance, on-going development, support and reward. For further information about this role please contact Alison Roberts on alison.roberts@spirehealthcare.com.