Capacity Manager in Sutton Coldfield

Capacity Manager in Sutton Coldfield

Sutton Coldfield Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Maximise theatre and outpatient clinic sessions to enhance patient care and hospital revenue.
  • Company: Join Spire Little Aston Hospital, a leader in private healthcare.
  • Benefits: Enjoy 35 days annual leave, private medical insurance, and a free onsite gym.
  • Why this job: Make a real impact on patient care while developing your career in healthcare management.
  • Qualifications: Experience in a similar role and strong communication skills are essential.
  • Other info: Be part of a supportive team that values work-life balance and ongoing development.

The predicted salary is between 36000 - 60000 £ per year.

Spire Little Aston Hospital has an exciting opportunity available for a Capacity Manager to join our team on a full-time and permanent basis.

As Capacity Manager, you will be responsible for maximising the utilisation and allocation of theatre and outpatient clinic sessions to maximise the number of patients seen and treated and revenues generated. You will be working closely with the Senior Management Team, Hospital Heads of Departments and Consultants to deliver short and long term business achievement, contributing to the hospital’s overall success.

Duties and Responsibilities

  • Communicating available capacity for outpatients, theatres, endoscopy and ambulatory theatres to the Medical Society and their secretaries to minimise the downtime of these key areas.
  • Obtaining utilisation data and meeting regularly with Consultants to discuss utilisation of theatre sessions and outpatient clinics, supporting them to improve utilisation or to escalate to SMT where sessions are routinely under-utilised.
  • Working with Spire utilisation tools and reports to support activity and attend and/or chair Utilisation Meetings.
  • Proposing and initiating changes where appropriate to increase utilisation.
  • Sharing best practice with hub colleagues to facilitate a broader view of capacity across the hub, assisting where capacity constraints are identified.
  • Ensuring the hospital is able to provide as much capacity as possible to reduce time from first referral to treatment.
  • Negotiating extra capacity with the staff and consultants to successfully deliver additional utilisation often at short notice when cancellations occur.

Who we’re looking for

  • Experience in a similar role, providing a full high quality service.
  • Must be able to handle difficult conversations.
  • Full knowledge and application of MS Office / 365.
  • Computer literate.
  • Excellent verbal and written communication skills.
  • Experience working in a hospital or similar setup and knowledge of medical terminology is desirable.

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

  • 35 days annual leave inclusive of bank holidays.
  • Employer and employee contributory pension with flexible retirement options.
  • ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers.
  • Private medical insurance.
  • Life assurance.
  • Free On-Site Gym.
  • Save an average of £50 per month with our free onsite car park.

We commit to our employee’s well-being through work life balance, on-going development, support and reward.

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

  • Driving clinical excellence.
  • Doing the right thing.
  • Caring is our passion.
  • Keeping it simple.
  • Delivering on our promises.
  • Succeeding and celebrating together.

Our people are our difference; it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.

Capacity Manager in Sutton Coldfield employer: Spire Healthcare Group

Spire Little Aston Hospital is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a competitive salary and a comprehensive benefits package, including generous annual leave, private medical insurance, and a free onsite gym, we are committed to fostering a balanced work-life environment. Join us in Sutton Coldfield, where your contributions as a Capacity Manager will directly impact patient care and the hospital's success, all while being part of a team that values excellence and collaboration.
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Contact Detail:

Spire Healthcare Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Capacity Manager in Sutton Coldfield

✨Tip Number 1

Network like a pro! Reach out to people in the healthcare sector, especially those who work at Spire or similar organisations. A friendly chat can open doors and give you insights that might just land you that Capacity Manager role.

✨Tip Number 2

Prepare for interviews by practising common questions related to capacity management. Think about how you would handle difficult conversations and improve utilisation. We want you to shine when it’s your turn to impress!

✨Tip Number 3

Showcase your tech skills! Familiarise yourself with MS Office/365 and any specific tools used in capacity management. Being able to demonstrate your computer literacy will definitely give you an edge during discussions.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our process.

We think you need these skills to ace Capacity Manager in Sutton Coldfield

Capacity Management
Utilisation Data Analysis
Communication Skills
Negotiation Skills
MS Office / 365 Proficiency
Problem-Solving Skills
Knowledge of Medical Terminology
Experience in Healthcare Settings
Collaboration with Senior Management
Adaptability to Change
Meeting Facilitation
Strategic Planning
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Capacity Manager role. Highlight your experience in maximising utilisation and working with medical teams, as this will show us you understand what we're looking for.

Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for our team. Share specific examples of how you've improved capacity or handled difficult conversations in previous roles.

Showcase Your Communication Skills: Since excellent verbal and written communication skills are key for this role, make sure your application reflects that. Use clear language and structure to demonstrate your ability to communicate effectively.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates about your application status.

How to prepare for a job interview at Spire Healthcare Group

✨Know Your Numbers

As a Capacity Manager, you'll need to demonstrate your understanding of utilisation data. Brush up on relevant metrics and be ready to discuss how you've used data to improve capacity in previous roles. This shows you’re not just familiar with the numbers but can also leverage them for better outcomes.

✨Communicate Clearly

Excellent verbal and written communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely. Consider preparing examples of how you've successfully navigated difficult conversations in the past, as this will highlight your ability to handle challenging situations.

✨Familiarise Yourself with Tools

Get to know Spire's utilisation tools and reports before the interview. If you have experience with similar software, be prepared to discuss it. Showing that you can quickly adapt to new systems will give you an edge and demonstrate your readiness to hit the ground running.

✨Showcase Your Team Spirit

This role involves working closely with various departments and consultants. Be ready to share examples of how you've collaborated with others to achieve common goals. Highlighting your ability to work as part of a team will resonate well with their values of succeeding and celebrating together.

Capacity Manager in Sutton Coldfield
Spire Healthcare Group
Location: Sutton Coldfield

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