At a Glance
- Tasks: Support patient care by safely moving patients and equipment around the hospital.
- Company: Join Spire Southampton Hospital, a leader in private healthcare.
- Benefits: Enjoy 35 days annual leave, private medical insurance, and a competitive salary.
- Why this job: Make a real difference in patients' lives while working in a caring environment.
- Qualifications: Experience in customer service and strong communication skills are essential.
- Other info: Flexible full-time and part-time shifts available with excellent career growth opportunities.
The predicted salary is between 24000 - 33600 £ per year.
Spire Southampton Hospital is looking for an experienced and motivated Porter to join our dedicated Facilities team. This role is essential in helping us deliver the highest standards of patient care and ensuring our hospital runs smoothly, safely and efficiently. As a Porter, you will provide vital support across the hospital, including the safe movement of patients, equipment and supplies.
Duties and Responsibilities:
- To transfer and guide patients safely around the hospital, as required, in a caring, sympathetic and professional manner
- Move clinical equipment, medical supplies, goods and other items as required
- Responsible for the safe management of the collection and disposal of waste, both domestic and clinical in line with corporate and hospital policy
- Support clinical teams by maintaining a clean, safe and organised environment
- Respond promptly to portering requests and prioritise tasks effectively
- Deliver excellent customer service to patients, visitors and colleagues
- Uphold safety, infection-control and patient-handling standards
- Report any maintenance issues to the Maintenance department
- Complete additional portering and facilities tasks to support smooth running of the hospital
Who we’re looking for:
- Experience of working in a similar role and delivering frontline customer service
- Good communication and organisational skills
- Excellent customer care skills
- Ability to work without supervision
- Caring and sympathetic
- Ability to work evenings, nights and weekends
- Due to the physical demands of the role, including moving equipment and assisting with patient transport, you will need to be able to perform these essential duties safely
Working Hours:
We have x1 Part‑time & x1 Full‑time available. Part‑time shift Pattern: 22.5 hours across 3 days. Monday‑Sunday on a rota with shifts between 6am-10pm. Full‑time shifts pattern: 37.5 hours across Sat & Sun 08:00-21:00, Monday 8:00-20:00.
Contract Type: Permanent
Benefits:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
Our Values:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
Closing Date: If we have received sufficient applications, we reserve the right to close this vacancy without further notice, so please submit your application as soon as possible.
About Us: Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients.
Porter in Southampton employer: Spire Healthcare Group
Contact Detail:
Spire Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in Southampton
✨Tip Number 1
Get to know the hospital! Before your interview, do a bit of research on Spire Southampton Hospital. Familiarise yourself with their values and services. This will help you show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Porter, you'll need to interact with patients and staff regularly. Try role-playing common scenarios with a friend to boost your confidence and ensure you can deliver excellent customer service.
✨Tip Number 3
Be ready to showcase your experience! Think of specific examples from your past roles where you've demonstrated caring and sympathetic behaviour, as well as your ability to work under pressure. These stories will make you stand out during the interview.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Spire Healthcare careers page. This way, you’ll be sure your application gets to the right people quickly and efficiently.
We think you need these skills to ace Porter in Southampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in customer service and any relevant portering roles. We want to see how your skills align with our values and the specific duties of the Porter position.
Show Your Caring Side: Since this role involves working closely with patients, it’s important to convey your caring and sympathetic nature. Share examples from your past experiences that demonstrate your ability to provide excellent patient care and support.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at Spire Healthcare Group
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter at Spire Southampton Hospital. Familiarise yourself with patient care standards, equipment handling, and the importance of maintaining a clean and safe environment. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Porter, excellent customer service is crucial. Prepare examples from your past experiences where you've gone above and beyond for patients or colleagues. Highlight your communication skills and how you handle challenging situations with empathy and professionalism.
✨Demonstrate Your Team Spirit
Spire values collaboration, so be ready to discuss how you work well within a team. Share instances where you've supported your colleagues or contributed to a positive work environment. This will show that you align with their values of caring and collaboration.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how success is measured in the Porter role. This not only shows your interest but also helps you gauge if the hospital is the right fit for you.