At a Glance
- Tasks: Coordinate outpatient capacity and manage clinic schedules for optimal patient care.
- Company: Join Spire Southampton Hospital, a leader in private healthcare.
- Benefits: Enjoy 35 days annual leave, private medical insurance, and flexible retirement options.
- Other info: Part-time role with opportunities for career growth in a supportive environment.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: Strong admin skills and a passion for problem-solving in healthcare.
The predicted salary is between 30000 - 40000 £ per year.
Spire Southampton Hospital have an Outpatient Capacity Coordinator to join the team. We are seeking someone with strong administration skills who has worked in healthcare in either administration or a healthcare assistant role that would like to move into Administration.
Spire Southampton Hospital offers world‑class care, attracting patients from across the South of England and internationally. We deliver some of the best cardiac surgery results in the country. Our Critical Care department and multidisciplinary team offer you peace of mind for our wide range of treatments.
Duties and responsibilities:
- Manage Out Patients mailbox for email requests for ad hoc clinic capacity, list extensions and cancellations (18 rooms, 2 treatment rooms, 1 minor ops).
- Review systems, liaise with secretaries and OP manager regarding changes and request confirmation.
- Build effective partnerships with consultants and secretaries, increasing consultant engagement while delivering on targets for theatre and outpatient utilisation.
- Provide a single point of contact for consultants and secretaries to manage the allocation of fixed theatre lists and ad hoc theatre sessions, or removal of sessions where there is the prospect of being under‑utilised.
- Work alongside clinical areas to ensure that all resources are available to support assigned cases.
- Work with Spire utilisation tools and reports to support activity and chair utilisation meetings.
- Create dashboard/reporting information to advise SMT of utilisation status, highlighting key or material movements.
- Have a good understanding of the patient pathway identifying pinch points proactively so they can be avoided.
Candidate Requirements:
- Strong administrator skills and experience.
- Demonstrable ability in problem solving and prioritisation skills.
- Swiftly understand the cause of challenges and be able to work collaboratively with multi‑disciplinary teams to resolve.
- Willingness to take ownership and responsibility to deliver solutions.
- Excellent communication and people skills.
- Ability to prioritise and manage own workload.
- Passion for increasing patient throughput.
- Willingness to have difficult conversations with senior clinicians and colleagues to improve utilisation.
Contract: Permanent, Part-time
Hours: 22.5 hours per week, Monday‑Thursday working 6 hours per day.
Benefits:
- 35 days annual leave inclusive of bank holidays.
- Employer and employee contributory pension with flexible retirement options.
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers.
- Free Bupa wellness screening.
- Private medical insurance.
- Life assurance.
- Free onsite parking.
Our Values:
- Driving clinical excellence.
- Doing the right thing.
- Caring is our passion.
- Keeping it simple.
- Delivering on our promises.
- Succeeding and celebrating together.
Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
For further information about this role or for an informal conversation about the range of career options available with Spire please contact Charlotte Oliver on charlotte.oliver@spirehealthcare.com.
For us, it’s more than just treating patients; it’s about looking after people.
About Us: Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.
We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.
Outpatient Capacity Coordinator in Southampton employer: Spire Healthcare Group
Spire Southampton Hospital is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a commitment to clinical excellence and a comprehensive benefits package, including generous annual leave and private medical insurance, employees are empowered to thrive in their roles while making a meaningful impact on patient care. Located in the vibrant city of Southampton, this part-time position as an Outpatient Capacity Coordinator provides a unique opportunity to contribute to a leading independent healthcare group known for its outstanding personalised care.
StudySmarter Expert Advice🤫
We think this is how you could land Outpatient Capacity Coordinator in Southampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Spire Southampton Hospital on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Spire's values and recent achievements. When you show that you understand their mission and how you fit in, it’ll make a great impression.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on those tricky questions about problem-solving and prioritisation skills, so you can nail them when it counts.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds.
We think you need these skills to ace Outpatient Capacity Coordinator in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your strong administration skills and any relevant healthcare experience to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this role. Share specific examples of how you've solved problems or improved processes in previous roles, especially in healthcare settings.
Showcase Your Communication Skills:Since this role involves liaising with consultants and secretaries, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect this.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Spire Healthcare Group
✨Know Your Stuff
Before the interview, make sure you understand the role of an Outpatient Capacity Coordinator inside out. Familiarise yourself with the responsibilities listed in the job description, especially around managing clinic capacity and liaising with consultants. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Skills
Highlight your strong administration skills and any relevant experience in healthcare. Be ready to discuss specific examples where you've solved problems or improved processes. This is your chance to demonstrate how your background aligns with the needs of the role and how you can contribute to the team.
✨Practice Communication
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might be asked to have difficult conversations with senior clinicians, so think about how you would approach those discussions. Role-playing with a friend can help you feel more comfortable.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, how success is measured in the role, or what challenges the department is currently facing. Asking questions shows your enthusiasm and helps you gauge if the role is the right fit for you.
