CAMBRIDGE, CAMBRIDGESHIRE, United Kingdom
Job DescriptionReceptionist Cambridge Customer Service, Administration Private Hospital Permanent Full-time
Spire Cambridge Lea Hospital are currently looking to recruit an experienced Receptionist to join the team. You will be a first point of contact at the hospital for patients, so will politely and courteously register and direct patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner.
Duties and Responsibilities- Welcoming, registering, including the accurate collection of credit card details and patient information.
- Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
- Compliance with NHS forms and processes.
- Cash handling strictly within the parameters of the 'Handling Cash Policy'.
- Discharge of patients onto computer system ensuring accuracy of all information.
- Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
- Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.
- A personable individual with the ability to work on own initiative as well as part of a team.
- Good basic PC skills, including Word, Excel and Outlook.
- High degree of accuracy in administration.
- Great communication skills at all levels.
- Experience in a customer service environment.
- Experience with information management systems.
- Switchboard experience.
Working Hours: Full-time 37.5 hours per week - working on a rota basis. Our receptions are open from 06:30 - 21:00 so will be a variation of shifts with 1 in 4 weekend cover required.
Contract Type: Permanent
BenefitsWe offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays.
- Employer and employee contributory pension with flexible retirement options.
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers.
- Free Bupa wellness screening.
- Private medical insurance.
- Life assurance.
- Free off-site parking for staff.
Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Job Info- Job Identification 28136
- Job Category Patient Support
- Posting Date 07/20/2026, 02:36 PM
- Apply Before 08/20/2026, 02:36 PM
- Job Schedule Full time
- Locations 30 New Road, Cambridge, Cambridgeshire, CB24 9EL, GB
Receptionist employer: Spire Healthcare Group
Spire Healthcare Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. At St Anthony's Hospital in Sutton, you will benefit from generous perks such as 35 days of annual leave and private medical insurance, all while leading a dedicated team in a role that makes a meaningful impact on healthcare delivery. Join us to advance your career in a dynamic environment that values innovation and excellence.
