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- Tasks: Support the Medical Records team by managing case notes and ensuring efficient filing and retrieval.
- Company: Join Spire Liverpool Hospital, a top private healthcare provider in the North West.
- Benefits: Enjoy 35 days annual leave, private medical insurance, and a free onsite car park.
- Why this job: Be part of a caring team that values excellence and offers ongoing development opportunities.
- Qualifications: Good secondary education, customer service experience, and knowledge of GDPR required.
- Other info: Flexible working hours with occasional weekends; apply early as closing date may change.
The predicted salary is between 19800 - 26700 £ per year.
Spire Liverpool Hospital has an exciting opportunity for an Administrator to join our medical records team on a bank, occasional basis. Spire Liverpool Hospital is a leading provider of private hospital treatments for our patients in the North West of England. With a full multidisciplinary medical team, we’re specialists in a wide range of treatments. Our high-quality accommodation and aftercare means we’re committed to looking after you and your health.
Working Hours: Monday - Friday between 8 am and 6 pm. Occasional weekends will be required.
Contract Type: Permanent
As Medical Records Administrator, you will provide clerical support within the Medical Records Department to ensure an effective and efficient case note filing and extraction service to all users. This will include retrieval, tracking and filing of case notes, identify and filter case notes in accordance with Spire Policies.
Duties and Responsibilities (not limited to):
- To record and track the movement of case notes into each department using Trackfile.
- To file case notes and other documentation in order to ensure a prompt and accurate retrieval service.
- To extract case notes in a timely manner ensuring that items are correctly booked out of the library to the new destination and either sent or made available for collection to the ward, clinic or office requesting the notes.
- To maintain case note folders to agreed standards: filing documentation within designated sections of the folders replacing contents into with new folders, in order to support clinicians in locating and recording information.
- To check the case note attendance details, dates and alert sheets against the Patient Administration System to ascertain if the notes can either be destroyed, fall into the category of off-site storage or need to be merged with another active set of notes.
- To assist in the maintenance of evidence files by checking for completeness, following up requests for missing items and ensuring that all documentation received is current and stored in a structured format in readiness for inspection.
- To liaise with off-site storage representatives in order to ensure timely delivery and collection of case notes.
- Provide and receive patient information for Consultant clinics and Wards, ensuring that all patient information is provided, received and recorded in accordance with GDPR, the Data Protection Act and Spire policies.
Who are we looking for?
- Good standard of secondary education with demonstrable literacy and numeracy skills.
- Track record of successful delivery in a similar role, in an office and/or customer service environment.
- Knowledge of GDPR and the Data Protection Act.
- Computer/IT literate.
- Excellent interpersonal and communication skills.
- Confident telephone manner with the ability to communicate with a wide range of customers at all levels.
- The ability to work effectively as part of a team.
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays.
- Employer and employee contributory pension with flexible retirement options.
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers.
- Private medical insurance.
- Life assurance.
- Save an average of £50 per month with our free onsite car park.
We commit to our employee’s well-being through work life balance, on-going development, support and reward.
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence.
- Doing the right thing.
- Caring is our passion.
- Keeping it simple.
- Succeeding and celebrating together.
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Medical Records Administrator employer: Spire Healthcare Group
Contact Detail:
Spire Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Records Administrator
✨Tip Number 1
Familiarise yourself with GDPR and the Data Protection Act, as these are crucial for the role. Being able to demonstrate your understanding of these regulations during an interview will show that you’re serious about handling sensitive information responsibly.
✨Tip Number 2
Highlight any previous experience in a similar administrative role, especially if it involved medical records or customer service. Be ready to discuss specific examples of how you successfully managed case notes or documentation in your past jobs.
✨Tip Number 3
Prepare to showcase your IT skills, particularly with any software used for tracking and filing records. If you have experience with Trackfile or similar systems, make sure to mention it, as this will give you an edge over other candidates.
✨Tip Number 4
Practice your communication skills, as you'll need to liaise with various departments and external storage representatives. Being able to convey information clearly and confidently will be key in demonstrating your suitability for the role.
We think you need these skills to ace Medical Records Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Medical Records Administrator position. Tailor your application to highlight relevant experience and skills that match these criteria.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles in administration or customer service, particularly those involving data management or compliance with regulations like GDPR. Use specific examples to demonstrate your capabilities.
Showcase Your Skills: Make sure to mention your literacy and numeracy skills, as well as your IT proficiency. If you have experience with case note management or similar systems, be sure to include that information to strengthen your application.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also reflects your passion for healthcare and commitment to patient confidentiality. Mention how your values align with those of Spire Healthcare.
How to prepare for a job interview at Spire Healthcare Group
✨Know Your GDPR Basics
Since the role involves handling sensitive patient information, it's crucial to have a solid understanding of GDPR and the Data Protection Act. Brush up on these regulations and be prepared to discuss how you would ensure compliance in your daily tasks.
✨Demonstrate Your Organisational Skills
As a Medical Records Administrator, you'll need to manage case notes efficiently. Be ready to share examples from your past experiences where you've successfully organised and tracked documents, highlighting your attention to detail and ability to maintain accurate records.
✨Showcase Your Communication Skills
This role requires excellent interpersonal skills, so think of instances where you've effectively communicated with various stakeholders. Prepare to discuss how you handle inquiries and provide information clearly and professionally, especially over the phone.
✨Emphasise Teamwork
The job involves working as part of a team, so be sure to highlight your collaborative experiences. Share stories that demonstrate your ability to work well with others, support colleagues, and contribute to a positive team environment.