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- Tasks: Drive insights in market intelligence, consumer behaviour, and business performance.
- Company: Join Spire Healthcare, a leading independent healthcare group in the UK.
- Benefits: Enjoy 35 days annual leave, competitive salary, and comprehensive benefits.
- Why this job: Make a real impact on healthcare insights and strategies.
- Qualifications: Experience in data synthesis, market research, and stakeholder management required.
- Other info: Hybrid working model with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.
We are currently seeking an Insight Manager to assist in driving our insight capability forward in the four core areas of: Market and Competitor Intelligence, Consumer Insight, Customer, Consultant & Colleague Insight as well as Business Performance in Context.
Key Responsibilities- Working independently, you will proactively identify business issues and support with Insight tools and projects towards the implementation of solutions.
- Contributing to our market intelligence tools, including our market propensity model (the Spire Opportunity Tool), market share reporting and PESTLE analysis.
- Devising competitor intelligence, developing and maintaining our competitor database and keeping competitor profiles and news up to date.
- Building our knowledge of consumers through ad-hoc consumer surveys and qualitative research studies to understand consumer drivers, barriers and needs and inform our marketing strategy.
- Continuing to develop our understanding of customer, consultant and colleague needs through their journey and interactions with us.
- Managing and developing our continuous customer experience surveys, managing agency partners in the delivery of story-led insights that lead to ongoing improvements.
- Analysing, reporting and presenting on our annual consultant survey and continuing to develop our understanding of the consultant experience.
- Supporting with analysis of our annual colleague survey and working on developments of our understanding of colleague needs and experiences at different moments of truth in their Spire Healthcare career.
- Managing our brand tracking and econometric modelling to assess the effectiveness of our marketing.
- Supporting with analysis of business performance in the context of the market situation, consumer insight and 3Cs experience.
- Extensive relevant work experience, ideally gained on the client-side and with time spent in business consulting.
- Experienced in synthesising multiple data sources to create compelling narratives to describe the market situation, consumer drivers, barriers and needs, customer needs and satisfaction and how these influence business performance.
- Solid understanding of how businesses work and operate and how to manage stakeholders of different seniority levels.
- Proficient in relationship management, negotiating and influencing stakeholders.
- Proficient in core market research skills in questionnaire design, data analysis, the creation of continuous reporting templates, presentation development and report writing. Advanced user of Microsoft PowerPoint and Excel.
- Proficiency in Insight knowledge management and communication planning would be advantageous.
- Educated to degree level or equivalent with a human-centred element and scientific or statistical angle (e.g. marketing, psychology, sociology, economics, biology, statistics, human-centred design etc.) is highly desirable.
- An advanced marketing or market research diploma or other technical qualification is desirable, but not essential.
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of.
Insight Manager in London employer: Spire Healthcare Group
Contact Detail:
Spire Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insight Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Insight Manager role.
✨Tip Number 2
Prepare for interviews by researching Spire Healthcare and understanding their market position. We want to see you shine, so come armed with insights about their competitors and consumer trends to show you’re the right fit for the team.
✨Tip Number 3
Practice your storytelling skills! As an Insight Manager, you’ll need to present data in a compelling way. We suggest rehearsing how you’d explain complex insights simply and engagingly – it could make all the difference in your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Insight Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Insight Manager role. Highlight your experience in market research and data analysis, and don’t forget to showcase any relevant projects that demonstrate your ability to drive insights.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your skills align with our needs. Be specific about your experience with consumer insights and stakeholder management.
Showcase Your Analytical Skills: We love candidates who can turn data into actionable insights. In your application, mention any tools or methodologies you’ve used for data analysis and how they’ve helped inform business decisions in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at Spire Healthcare Group
✨Know Your Insights
Make sure you brush up on the latest trends in market and consumer insights. Familiarise yourself with tools like PESTLE analysis and market propensity models, as these are key to the role. Being able to discuss how you've used similar tools in past experiences will show your expertise.
✨Showcase Your Data Skills
As an Insight Manager, you'll need to demonstrate your ability to synthesise data into compelling narratives. Prepare examples of how you've analysed data in previous roles and how it influenced business decisions. Be ready to discuss your proficiency in Excel and PowerPoint, as these will be crucial for your presentations.
✨Understand Stakeholder Management
This role involves managing relationships with various stakeholders. Think about times when you've successfully influenced or negotiated with senior management. Be prepared to share specific examples that highlight your relationship management skills and how you navigated different levels of seniority.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential business issues Spire Healthcare might face and how you would approach them using insight tools. Practising these scenarios will help you articulate your thought process clearly during the interview.
