At a Glance
- Tasks: Deliver meals and beverages to patients while ensuring their comfort and satisfaction.
- Company: Join the dedicated team at Spire Little Aston Hospital.
- Benefits: Earn £12.76 per hour with 33 hours per week and gain valuable experience.
- Other info: Enjoy a dynamic role with opportunities for training and development.
- Why this job: Make a real difference in patients' lives while working in a supportive environment.
- Qualifications: Hospitality experience and a passion for customer service are essential.
The predicted salary is between 26500 - 26500 £ per year.
Spire Little Aston Hospital are looking to recruit a Host and Catering Assistant to join their fantastic and dedicated team.
Duties and Responsibilities
- To work in close liaison with the clinical staff, understanding the special needs of the hospital on a day to day basis.
- To be responsible for the day to day maintenance of the equipment provided, checking for faults and supply shortages and reporting them to the line manager.
- Compliance with all Health and Safety at Work regulations including COSHH.
- Work with guidance on moving and handling, as identified in corporate and local policy and discussed at Mandatory training sessions.
- Quality assurance and patient confidentiality must be maintained at all times.
- Using your previous waitressing / waiting experience, you will ensure meals and beverages are delivered to patients’ rooms.
- Responding to any ad-hoc requests from patients to ensure their comfortable stay.
- Assisting the catering and housekeeping teams with day-to-day duties.
Who we're looking for
- A customer service-focused approach.
- Excellent communication and interpersonal skills.
- Previous experience in hospitality.
- Able to work as part of a team.
- Willing and able to complete mandatory training for COSHH, Manual Handling, Infection Control and Health.
Host and Catering Assistant employer: Spire Healthcare Group
Contact Detail:
Spire Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host and Catering Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality sector. A personal recommendation can go a long way in landing that Host and Catering Assistant role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples from your previous experience where you went above and beyond for a guest. We want to see that you can handle any situation with a smile!
✨Tip Number 3
Show your enthusiasm for the role! When you apply through our website, make sure to express why you’re excited about working at Spire Little Aston. A genuine passion for hospitality can really set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in the interviewer’s mind. It shows that you’re keen and professional, which is exactly what we’re looking for in a Host and Catering Assistant.
We think you need these skills to ace Host and Catering Assistant
Some tips for your application 🫡
Show Off Your Hospitality Experience: Make sure to highlight any previous experience in hospitality or customer service. We want to see how your skills can contribute to our team at Spire Little Aston!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the Host and Catering Assistant role. Mention specific duties from the job description that you’re excited about.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates!
How to prepare for a job interview at Spire Healthcare Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Host and Catering Assistant. Familiarise yourself with the specific duties mentioned in the job description, like working closely with clinical staff and ensuring patient comfort. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Hospitality Experience
Since previous hospitality experience is desired, be ready to share specific examples from your past roles. Talk about how you've handled customer requests, maintained equipment, or worked as part of a team. This will show that you have the practical skills needed for the job.
✨Emphasise Communication Skills
Excellent communication is key in this role. Prepare to discuss how you've effectively communicated with colleagues and customers in the past. You might even want to think of a situation where your communication made a positive impact on someone's experience.
✨Be Ready for Health and Safety Questions
Given the importance of health and safety regulations in a hospital setting, brush up on relevant policies like COSHH and Manual Handling. Be prepared to discuss how you would ensure compliance and maintain patient confidentiality, as this will show your commitment to safety and quality assurance.