At a Glance
- Tasks: Transport patients, equipment, and goods while providing excellent customer service.
- Company: Join Spire Portsmouth Hospital, part of a respected private hospital group.
- Benefits: Flexible shifts, competitive pay, free uniform, and access to discounts.
- Other info: Opportunities for training and progression into permanent roles.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: Great personal skills and the ability to handle physical tasks.
Bank Porter | Maintenance| Portsmouth | Flexible working | Varied role – which involves working across all hospital departments
Spire Portsmouth Hospital has an opportunity for a Porter to join our outstanding staff bank. You will be part of a team that prides itself on providing exemplary service to our Patients, Visitors and Colleagues at all times.
Spire Portsmouth Hospital offers world-class care within beautiful surroundings and is part of one of the UK’s most respected private hospital groups. With a full multidisciplinary medical team, you can get fast access to expert healthcare, from consultations and diagnosis to personalised treatments and as much aftercare as you clinically need.
Duties and responsibilities:
You will be working for the team responsible for the transportation of all patients, equipment, goods and waste throughout the hospital. This will involve plenty of customer service as you transport patients to and from their procedures, so great personal skills are necessary! You will transport medical gases, clinical waste and any equipment as required by the Manager. Full training is provided and you will be rewarded with great benefits.
Who we\'re looking for
- Have excellent customer service and can provide a friendly ear to patients during what can sometimes be a particularly unsettling time, our team of Porters provide a vital service in our Hospital.
- You will need to be comfortable with the often physical nature of the role
- Someone who has the flexibility to work varying shift patterns on our rota
- Bank colleagues are paid weekly
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
- Unsocial Enhancements, dependent upon shift pattern worked (won’t be applicable for all)
- Access to Spire Healthcare pension
- Access to Blue Light Card discounts
- Smart spending discounts (in addition to Blue Light discounts) via ‘Spire for You’
- Wellbeing Centre access via ‘Spire for You'
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Opportunities for further training and progression into permanent posts
- Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.
Our Values
Our Values
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
- Our people are our difference; it\'s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
For us, it\'s more than just treating patients; it\'s about looking after people
Job Info
- Job Identification 27983
- Job Category Patient Support
- Posting Date 07/09/2026, 10:25 AM
- Apply Before 08/09/2026, 10:25 AM
Bank Porter in Havant employer: Spire Healthcare Group
Spire Healthcare Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. At St Anthony's Hospital in Sutton, you will benefit from generous perks such as 35 days of annual leave and private medical insurance, all while leading a dedicated team in a role that makes a meaningful impact on healthcare delivery. Join us to advance your career in a dynamic environment that values innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Porter in Havant
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Spire Healthcare Group. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Spire Healthcare Group before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Bank Porter in Havant
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Spire Healthcare Group:Your cover letter is your chance to shine! Tell us why you want to work at Spire Healthcare Group specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Spire Healthcare Group!
How to prepare for a job interview at Spire Healthcare Group
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
