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- Tasks: Welcome and assist patients in a fast-paced healthcare environment.
- Company: Join Spire Healthcare, a leader in private medical care.
- Benefits: Weekly pay, free parking, discounts, and training opportunities.
- Why this job: Make a positive impact on patients' lives while developing your skills.
- Qualifications: Customer service experience and good IT skills required.
- Other info: Flexible shifts with potential for career progression.
The predicted salary is between 30000 - 42000 £ per year.
Bank Receptionist | Administration, Customer Service | Bushey | Bank shifts – flexible | Shift
Spire Bushey Hospital are looking for a receptionist to join their front of house team. This is a great opportunity for someone looking to progress their administrative skills into a fast-paced private healthcare environment.
You will be responsible for providing an exemplary service to all patients, visitors and consultants attending Spire Harpenden Hospital. Offering a confidential and efficient service for any face to face, administrative or telephone-based tasks as needed.
Duties and responsibilities
- Welcoming, registering and directing patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner and in such a way as to provide confidence and exceed customers’ expectations.
- Admitting surgical patients in accordance with hospital procedures, providing information as appropriate.
- Admission/Discharge of patients onto computer system ensuring accuracy of all information.
- Operate the hospital switchboard in a professional and efficient manner, ensuring all calls or enquires are responded to in a timely manner.
- Undertake various clerical duties including checking of bed status reports, issuing badges for visitors, booking taxis.
Who we’re looking for
- Customer Service experience is essential, whether that is in a face-to-face role or via telephone.
- Excellent verbal and telephone manner.
- IT Literate – Microsoft Office
- Experience of planning work and acting under instruction.
- Working as part of a team but the ability to make decisions independently.
- Empathy for principles and importance of equality and dignity at work.
Benefits
- Bank colleagues are paid weekly
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
- Save an average of £50 per month with our free onsite car park
- Access to Spire Healthcare pension
- Access to Blue Light Card discounts
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Opportunities for further training and progression into permanent posts
- Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
We commit to our employee\’s well-being through work life balance, on-going development, support and reward.
About Us
At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We’re committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.
We have achieved our market leading position because of our Purpose, which is to \”make a positive difference to people\’s lives through outstanding personalised care\”. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.
About the Team
Spire Bushey Hospital is one of North London and Hertfordshire’s leading private hospitals and we take pride in delivering high-quality care. We offer fast access to expert healthcare, from consultations with a wide range of specialists and advanced diagnostics to personalised treatments and aftercare.
Job Info
- Job Identification 24617
- Job Category Administration
- Posting Date 09/22/2025, 03:08 PM
- Apply Before 10/10/2025, 03:08 PM
- Job Schedule Full time
- Locations Heathbourne Road, Bushey, Hertfordshire, WD23 1RD, GB
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Bank Receptionist employer: Spire Healthcare Group
Contact Detail:
Spire Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Spire Healthcare. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your customer service experience aligns with the role of a Bank Receptionist. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! First impressions matter, especially in a healthcare setting. Make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Bank Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Bank Receptionist role. Highlight your customer service experience and any relevant administrative skills. We want to see how you can bring your unique flair to our front of house team!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about working at Spire Healthcare and how your values align with ours. A personal touch goes a long way in making your application stand out.
Showcase Your Communication Skills: As a receptionist, excellent verbal and telephone manners are key. Use your application to demonstrate your communication skills. We love seeing candidates who can convey warmth and professionalism in their writing!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Spire Healthcare Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Bank Receptionist. Familiarise yourself with the tasks mentioned in the job description, like welcoming patients and operating the switchboard. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since customer service experience is essential, prepare examples from your past roles where you provided excellent service. Think about situations where you went above and beyond to help someone, as this will resonate well with the interviewers at Spire Healthcare.
✨Practice Your Communication Skills
As a receptionist, you'll need to have an excellent verbal and telephone manner. Practise answering common interview questions out loud, focusing on clarity and professionalism. You might even want to do a mock interview with a friend to get comfortable speaking about your experiences.
✨Emphasise Teamwork and Independence
The job requires both teamwork and the ability to make independent decisions. Prepare to discuss how you've successfully worked in a team setting while also highlighting instances where you took initiative. This balance will show that you're adaptable and ready for the fast-paced environment.
