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- Tasks: Schedule outpatient appointments and support patients with their enquiries.
- Company: Leading healthcare provider in the UK with a focus on patient care.
- Benefits: Competitive pay, pension scheme, and training opportunities.
- Why this job: Join a dynamic team and make a difference in patient care.
- Qualifications: Excellent customer service, IT skills, and strong communication abilities.
- Other info: Flexible working hours with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading healthcare provider in the UK is looking for an Outpatient Appointments Adviser to join their team at Spire Murrayfield Hospital in Edinburgh on a bank basis. The role involves scheduling outpatient appointments, resolving enquiries, and liaising with various stakeholders.
Candidates should possess excellent customer service and IT skills, as well as strong communication abilities. This is a flexible position with competitive pay and various benefits including access to a pension scheme and training opportunities.
Bank Outpatient Scheduler: Patient Appointments & Support employer: Spire Healthcare Group
Contact Detail:
Spire Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Outpatient Scheduler: Patient Appointments & Support
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at Spire Murrayfield Hospital. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Practice your communication skills! Since the job involves liaising with various stakeholders, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common scheduling software and tools used in healthcare. Being tech-savvy will definitely give you an edge during the interview process.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Bank Outpatient Scheduler: Patient Appointments & Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and IT skills, as these are key for the Outpatient Appointments Adviser role. We want to see how your experience aligns with what we're looking for!
Craft a Compelling Cover Letter: Use your cover letter to showcase your communication abilities and passion for healthcare. This is your chance to tell us why you’re the perfect fit for our team at Spire Murrayfield Hospital.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, so make it easy for us to see your qualifications and enthusiasm!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Spire Healthcare Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Outpatient Appointments Adviser. Familiarise yourself with scheduling processes and how to handle patient enquiries effectively. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role heavily relies on excellent customer service, prepare examples from your past experiences where you've successfully resolved issues or provided outstanding support. Be ready to discuss how you would handle difficult situations with patients or stakeholders.
✨Brush Up on Your IT Skills
As the job requires strong IT skills, make sure you're comfortable with common scheduling software and communication tools. If you have experience with specific systems used in healthcare, mention them during the interview to highlight your technical proficiency.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the team dynamics, training opportunities, and what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
