At a Glance
- Tasks: Join our radiology team to manage patient bookings and provide exceptional administration support.
- Company: Spire Manchester Hospital, part of a leading independent healthcare group.
- Benefits: Competitive pay, weekly payments, discounts, free uniform, and training opportunities.
- Other info: Flexible working hours with opportunities for career progression.
- Why this job: Make a difference in patient care while gaining valuable experience in healthcare administration.
- Qualifications: Customer service experience and strong admin skills; medical knowledge is a plus.
The predicted salary is between 10 - 15 € per hour.
Spire Manchester Hospital are looking for an enthusiastic and motivated Administrator to join their established radiology team on a bank/occasional basis. At Spire Healthcare, caring is our passion, and our vision is to be recognised as a world class healthcare business. We’re committed to looking after people, both patients and colleagues.
Spire Manchester Hospital offers a comprehensive range of specialist treatments in purpose-built private hospital facilities in Didsbury. Part of the award-winning Spire healthcare group, we’re world-class experts offering fast access to specialised and personalised healthcare using some of the latest diagnostic and treatment technologies.
Working Hours: Shifts are available from Monday to Friday during the following hours: 07:45-15:45, 12:15-20:15, 08:00-16:00, 09:00-17:00, and 10:00-18:00. Occasional weekends may be required.
Contract Type: Bank/Zero hours
As Radiology Administrator you will assist a multi-disciplinary team to provide exemplary patient administration within the radiology department, providing an efficient bookings service and operating within set protocols.
Duties And Responsibilities:
- Welcoming, registering and booking appointments for all patients in a warm, professional and caring manner.
- Provide and maintain an efficient bookings system for all in and out-patients using a computerised system (SAP and RIS) for GPs, consultants and other users.
- Collate all necessary paperwork to enable radiographer/radiologist to undertake/report the examination.
- Responsibility for the efficient management of imaging bookings, liaising with department staff as appropriate.
- To present a professional, smart image at all times, ensuring adherence to the uniform policy.
- Manage the department phone calls in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
Who We’re Looking For:
- Experience of face to face customer/patient interaction.
- Has excellent Administration skills using different databases and systems (training will be given).
- Exceptional phone manner.
- Having previous medical knowledge would be advantageous but not essential.
- Enthusiastic and energetic professional.
Benefits:
- Bank colleagues are paid weekly.
- Access to Spire Healthcare pension.
- Access to Blue Light Card discounts.
- Free uniform.
- Free DBS.
- Full induction, including mandatory training updates.
- Opportunities for further training and progression into permanent posts.
- Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team.
- Employer and employee contributory pension with flexible retirement options.
- Spire for you reward platform - discount and cashback for over 1000 retailers.
Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence, Doing the right thing, Caring is our passion, Keeping it simple, Delivering on our promises, Succeeding and celebrating together. Our people are our difference; it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee’s well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and over 50 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For us, it’s more than just treating patients; it’s about looking after people.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Bank Imaging Administrator employer: Spire Healthcare Group plc
At Spire Manchester Hospital, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises the well-being of our staff. With flexible working hours, competitive pay, and opportunities for professional development, we empower our employees to thrive in their roles while contributing to our mission of delivering world-class healthcare. Join us in a dynamic environment where caring is at the heart of everything we do, and enjoy unique benefits such as weekly pay and access to exclusive discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Imaging Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Spire Healthcare. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of a Bank Imaging Administrator. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Make sure you present yourself professionally. A smart appearance shows that you take the opportunity seriously and respect the workplace culture at Spire Manchester Hospital.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Bank Imaging Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Bank Imaging Administrator. We want to see how you can contribute to our caring and professional environment!
Show Off Your Customer Service Skills:Since this role involves face-to-face interaction with patients, let us know about your previous customer service experiences. Share specific examples that demonstrate your warm and professional approach!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at Spire Healthcare Group plc
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Bank Imaging Administrator. Familiarise yourself with the key tasks like managing bookings and patient interactions. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this position involves face-to-face interaction with patients, be ready to share examples of your previous customer service experiences. Highlight how you've handled difficult situations or provided exceptional service, as this aligns perfectly with Spire's values of caring and professionalism.
✨Prepare for Technical Questions
Brush up on any relevant administrative systems you might encounter, such as SAP and RIS. Even if you haven't used them before, showing that you're willing to learn and adapt can set you apart. Consider asking about the training process during the interview to show your eagerness to grow.
✨Dress the Part
First impressions matter! Make sure to present a professional image that aligns with the uniform policy mentioned in the job description. Dressing smartly not only shows respect for the interviewers but also reflects your understanding of the healthcare environment.
