HR Business Partner in Cheltenham

Location: Cheltenham, Gloucestershire (hybrid working)

We are looking for a strategic, commercially minded HR Business Partner to work closely with the General Manager and the Leadership Team, driving both operational and long‑term people priorities. This is a highly influential role where you will shape culture, build capability, and contribute directly to delivering our performance goals in alignment with both Group and Steam strategies.

As a key member of the OpCo Leadership Team, you will partner the business across all areas of People & Culture, leading a comprehensive HR roadmap that supports high performance, engagement, and sustainable business outcomes.

Key Responsibilities

• Strategic partnership & leadership: Act as an active member of the Leadership Team, contributing to OpCo strategy, performance delivery and wider business initiatives. Lead the annual HR/People roadmap, including both recurrent and project‑based activities. Drive a culture of continuous improvement, encouraging innovation, constructive challenge, and performance excellence.
• Talent Acquisition & Development: Lead recruitment excellence by implementing innovative strategies to attract, assess and retain diverse talent. Collaborate closely with hiring managers to optimise processes and elevate the candidate experience. Own the OpCo talent development and succession planning agenda. Support the identification, development, and mobility of high‑potential colleagues.
• Engagement & Culture: Drive employee engagement initiatives, including survey deployment, action planning, and manager capability uplift. Champion cultural development, supporting organisational evolution and transformation where required.
• HR Operations & Advisory: Ensure HR policies, initiatives and practices are understood, embedded and delivering intended business outcomes. Provide expert advice on employment law, HR policies and people‑related decision making. Deliver core HR activity including performance management, reward processes, recruitment, inclusion and engagement. Provide timely, accurate information for Quarterly Business Reports, forecasting and business planning.
• Collaboration & Contribution: Work closely with HR colleagues across UK Steam to ensure consistency, leverage best practice and support shared initiatives. Contribute to HR projects at EMEA, Steam and Group level.

Experience & Qualifications

• Degree in HR, Business, or equivalent professional experience.
• Strong track record of HR Business Partnering at a senior level.
• Proven ability to influence without authority and deliver results through others.
• Experience advising managers on a wide range of employee relations matters.
• Demonstrated history of developing leadership teams and elevating leadership capability.
• Strong background in managing change and supporting organisational development.
• Ability to build strong partnerships, challenge constructively, and drive business performance.
• Experience in organisational design, cultural transformation or operating within complex matrix environments.
• Experience in talent management, rewards, recruitment, and engagement practices.
• Coaching qualification or experience.
• Proven success in leading projects impacting business structure or processes.

Skills & Competencies

• Strategy and Continuous Improvement: Understanding our Group strategy and deploy it. Proven ability to deliver significant programs, e.g., those involving business process and/or structural team changes.
• People: Leading aligned to our Followership Framework. Communicating and storytelling. Identifying potential and developing, attracting and sharing talented colleagues. Inspiring high engagement, accountability and performance. Leading change through people.
• Other: Lives our values at all times (Safety, Collaboration, Customer Focus, Excellence, Respect and Integrity). Experienced communicator with the ability to influence at all levels and present in senior forums. Able to operate within a complex, matrix organisation. Strong interpersonal skills – able to build trust and constructive and positive relationships across diverse cultures and the business in all levels. Ability to manage and organise demanding workload. Awareness and curiosity in the challenge of meeting generational & cultural changes in the coming years. Growth mindset and willingness to learn.

Benefits

• Competitive salary and discretionary bonus.
• Flexible working.
• 27 days holiday allowance.