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- Tasks: Ensure compliance with service agreements and address customer issues in a dynamic environment.
- Company: Leading engineering firm in Cheltenham with a focus on customer service.
- Benefits: 27 days holiday, private medical insurance, and a bonus scheme for a positive workplace culture.
- Why this job: Join a supportive team and make a difference in customer service with your skills.
- Qualifications: Electrical or mechanical background with strong communication skills.
- Other info: Opportunity to work independently and grow in a rewarding role.
The predicted salary is between 36000 - 60000 £ per year.
A leading engineering firm in Cheltenham seeks an individual with an electrical or mechanical background for a customer service role. Responsibilities include ensuring compliance with service agreements, preparing for service visits, and addressing customer issues.
Candidates should possess strong communication skills, a relevant qualification, and the ability to operate independently.
Benefits include 27 days holiday, private medical insurance, and a bonus scheme, all aimed at fostering a positive workplace culture.
Field Service Engineer: Steam & Instrumentation in Cheltenham employer: Spirax Sarco
Contact Detail:
Spirax Sarco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer: Steam & Instrumentation in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to people in the engineering field, especially those who work at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge and customer service skills. Think of real-life examples where you've solved problems or improved processes – they love that stuff!
✨Tip Number 3
Show off your communication skills during the interview. Be clear and concise when discussing your experiences, and don’t forget to ask insightful questions about the role and the company culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the engineering world.
We think you need these skills to ace Field Service Engineer: Steam & Instrumentation in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your electrical or mechanical background. We want to see how your skills align with the Field Service Engineer role, so don’t be shy about showcasing relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this customer service role and how you can ensure compliance with service agreements. Let us know what makes you tick!
Show Off Your Communication Skills: Strong communication is key in this role. In your application, give examples of how you've effectively addressed customer issues in the past. We love seeing candidates who can connect with clients!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Spirax Sarco
✨Know Your Technical Stuff
Make sure you brush up on your electrical and mechanical knowledge. Be ready to discuss specific technologies or systems you've worked with, especially those related to steam and instrumentation. This will show that you’re not just a good communicator but also technically savvy.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, prepare examples of how you've successfully resolved customer issues in the past. Think about times when you went above and beyond to ensure customer satisfaction, as this will highlight your commitment to service excellence.
✨Prepare for Compliance Questions
Familiarise yourself with service agreements and compliance standards relevant to the industry. Be ready to discuss how you ensure adherence to these agreements during service visits, as this is a key responsibility of the role.
✨Demonstrate Independence and Initiative
This position requires someone who can operate independently. Prepare to share examples of how you've taken initiative in previous roles, whether it was solving a problem without supervision or managing your own schedule effectively.
