Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage service contracts, schedule visits, and ensure top-notch customer communication.
- Company: Join a leading multinational engineering firm with a focus on customer success.
- Benefits: Enjoy a competitive salary, flexible working hours, and comprehensive benefits.
- Why this job: Be part of a dynamic team that drives customer satisfaction and success.
- Qualifications: Strong customer focus, excellent communication skills, and ability to thrive under pressure.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A multinational engineering firm is looking for a Service Operations Planner in Swindon. You will manage the service contract delivery process from enquiry to supply and invoice.
Key responsibilities include:
- Scheduling service visits
- Monitoring resources
- Ensuring excellent customer communication
Ideal candidates will have a strong customer focus, excellent communication skills, and proven ability to work in a high-pressure environment. This role offers a competitive salary, flexible working, and comprehensive benefits.
Service Delivery Planner — Drive Customer Success in Swindon employer: Spirax-Sarco Engineering
Contact Detail:
Spirax-Sarco Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Planner — Drive Customer Success in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to service delivery and customer success. We recommend role-playing with a friend or using online resources to boost your confidence and communication skills.
✨Tip Number 3
Showcase your customer focus! During interviews, share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to excellent service delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Delivery Planner — Drive Customer Success in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service delivery and customer communication. We want to see how you've managed similar processes before, so don’t hold back on those relevant details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Delivery Planner role. Share specific examples of how you've excelled in high-pressure environments and kept customers happy.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Spirax-Sarco Engineering
✨Know the Company Inside Out
Before your interview, do some homework on the multinational engineering firm. Understand their values, recent projects, and how they approach customer success. This will not only impress them but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Focus
Since the role emphasises a strong customer focus, prepare examples from your past experiences where you successfully managed customer relationships or resolved issues. Be ready to discuss how you prioritise customer satisfaction in high-pressure situations.
✨Master the Art of Communication
Excellent communication skills are key for this position. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend to refine your ability to convey information effectively, especially when discussing complex service delivery processes.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities under pressure. Think of specific instances where you had to schedule service visits or manage resources efficiently. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
