Supply Chain Operational Support Executive

Supply Chain Operational Support Executive

Location: Cheltenham, UK (Hybrid working)

Benefits: 27 days holiday plus Wellbeing day, Private Medical Insurance, Bonus scheme, Sharescheme, Enhanced pension plan, Life assurance, Discount scheme.

Role Overview:

The Supply Chain Operational Support Executive will play a key role in the UK & ROI Sales Supply Chain team, providing operational support to core functions including Planning, Expediting, Operational Purchasing and Supply Chain & Customer Care.

The successful candidate will ensure that our supply chain, commercial, technical and project team have clear and concise information on order status to ensure agreed service levels are met.

Your objectives and responsibilities will focus on:

1. Order book management, aligning customer request dates with delivery from suppliers and reconciliation of date discrepancies.
2. Proactively managing open supplier orders and expediting/de-expediting where required.
3. Acting as the link between UK & ROI Sales and UK Supply site to understand specific issues relating to products/services.
4. Working with technical teams to offer alternative products which satisfy customer requirements in light of supply chain inefficiencies.
5. Collaboration with colleagues to review and prevent fails, understand stock control and input and advising details which support forecasting processes.
6. Acting as the first point of contact for priority orders for all teams.

Your previous experience is likely to include:

1. Working experience and understanding of supply chain/materials management fundamentals and lean six sigma.
2. Dealing with challenging customer situations.
3. Collecting and interpreting qualitative data.
4. Using Microsoft CRM and JDE.
5. Managing operational purchasing and purchase order delivery schedules.

To be successful in this role you will:

1. Demonstrate Company Core Values at all times.
2. Be an excellent problem-solver.
3. Be a proficient user of MS Excel.
4. Demonstrate sound commercial awareness.
5. Possess good networking and relationship building skills.
6. Be an efficient planner and organiser.

The Steam Thermal Solutions business is one of three businesses within Spirax Group. Spirax Sarco and Gestra are our two brands that form Steam Thermal Solutions and are global leaders in the supply of engineered solutions for the design, provision and maintenance of efficient industrial and commercial steam systems.

Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare.

Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.

Benefits:

You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days’ paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts’ portal.

Everyone is Included at Spirax Group:

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued – across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We want everyone to be able to make their difference here, so we will always consider requests for flexible working.

We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments.

We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.

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