Senior Facilities Technician

Location: Cheltenham, Gloucestershire

The role: We are looking for an experienced Facilities Maintenance Technician to join our Facilities Management team based in Cheltenham. Reporting directly to the Head of Facilities, who holds day‑to‑day responsibility for the FM Maintenance Team, you will play a pivotal role in ensuring our buildings, services, and grounds are maintained to a high standard.

You will be responsible for carrying out and supervising a wide range of building fabric, services, and grounds maintenance activities. Your work will help ensure a safe, efficient, and well‑presented environment for staff, visitors, and customers.

Key Responsibilities:

• Monitor, manage, and respond to facilities faults logged via the FM Helpdesk
• Support the delivery of a safe and healthy working environment across all premises
• Carry out repairs and maintenance to building fabric, services, fixtures, and grounds
• Maintain site roads, paths, and car parks, including litter clearance and seasonal gritting, salting, and snow clearance
• Undertake office moves, including packing and relocating furniture
• Carry out painting and decorating works as required
• Perform general landscaping duties, including mowing, weeding, pruning, and grounds maintenance
• Complete planned preventative maintenance tasks, including testing, data recording, cleaning, and fire alarm testing
• Proactively identify, report, and assist in resolving emerging maintenance issues
• Oversee and manage external FM contractors, ensuring service standards and compliance with company EHS policies and procedures
• Support facilities operations during emergencies or incident response
• Manage small facilities projects as directed by the FM Site Manager
• Carry out security duties, including site lock‑up, as required
• Conduct daily inspections of buildings and grounds to identify, prioritise, and plan maintenance activities
• Apply technical expertise and experience to deliver cost‑effective and business‑focused maintenance solutions

Essential Skills and Experience:

• Excellent communication and interpersonal skills
• Clean, full UK driving licence
• Ability to work independently while also contributing effectively as part of a team
• Working knowledge of Microsoft Office, including Word, Excel, and Outlook
• High attention to detail with a strong commitment to quality, standards, and safety

Benefits include competitive salary (and a discretionary bonus), flexible working, 27 days holiday allowance (before bank holidays), 3 days’ paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, access to a personal discounts’ portal, additional support and benefits through our Everyone is Included Group Inclusion Plan.

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We want everyone to be able to make their difference here, so we will always consider requests for flexible working. We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments.

We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.