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- Tasks: Lead global IT change initiatives and manage Change Management processes.
- Company: Join Spirax Group, a FTSE100 industrial engineering leader with a focus on sustainability.
- Benefits: Enjoy 27 days holiday, private medical insurance, and flexible working options.
- Why this job: Be part of a collaborative culture that values innovation and continuous improvement.
- Qualifications: ITIL Intermediate qualification or equivalent experience required; strong organisational skills essential.
- Other info: We promote inclusivity and support diverse backgrounds in our workplace.
The predicted salary is between 36000 - 60000 £ per year.
IT Change Manager
Location: Cheltenham, UK (Hybrid working)
Benefits: 27 days holiday plus Wellbeing day, Private Medical Insurance, Bonus scheme, Sharescheme, Enhanced pension plan, Life assurance, On-site gym, Free on-site parking, Salary sacrifice schemes for Technology and Electric Vehicles.
Role Overview:
Are you ready to lead global IT change initiatives in a dynamic and collaborative environment? We are seeking a Group IT Change Manager to design, implement, and lead a global Change Management process aligned with ITIL best practices. Reporting to the Head of Service Operations, you will play a pivotal role in ensuring change processes are efficient, compliant, and continuously improving across a global IT landscape.
Your objectives and responsibilities will focus on…
- Owning and leading the global Change Management process, ensuring it is fit for purpose and operational.
- Chairing CAB meetings, making timely decisions on normal and emergency changes.
- Defining and reporting on KPIs and metrics to measure process effectiveness.
- Driving continual improvement, enhancing process efficiency and effectiveness.
- Collaborating with IT partners to manage third-party changes effectively.
- Conducting change reviews to capture lessons learned and ensure follow-up actions.
- Integrating with other ITSM processes, such as Incident and Problem Management.
- Providing documentation and training to support governance and compliance.
- Managing stakeholders across multiple functions and geographies.
- Ensuring global compliance with Change Management policies and procedures.
Your previous experience is likely to include…
- Proven experience in developing and leading ITIL-based Change Management processes.
- Acting as Change Authority in large, geographically dispersed organisations.
- Leading process improvement initiatives and driving conformity to standards.
- Managing complex stakeholder relationships and cross-functional initiatives.
- Delivering training, documentation, and consultation to support process adoption.
- Conducting change reviews and implementing lessons learned.
- Familiarity with Incident and Problem Management and their integration with Change Management.
To be successful in this role you will…
- Demonstrate Company Core Values at all times
- Hold an ITIL Intermediate qualification or equivalent experience.
- Be a self-starter with strong organisational and proactive problem-solving skills.
- Communicate effectively at all levels, simplifying complex technical issues.
- Demonstrate strong analytical skills and a customer-focused mindset.
- Be confident in challenging constructively and supporting others to do the same.
- Have experience with Change Management tools and software.
- Be adaptable, collaborative, and capable of managing global processes across time zones.
- Bring a passion for innovation and continuous improvement in Change Management.
Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping, and associated fluid technologies.
Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer, and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries such as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors, and Healthcare. With customers in 165 countries, we provide solutions behind many daily life items, from baked beans to mobile phones!
Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions, and inspires us everywhere we operate. We support our colleagues to make their difference for each other, customers, communities, suppliers, our planet, and shareholders by creating a truly equitable working environment where everyone feels included.
Benefits
You will receive a competitive salary (and a discretionary bonus), flexible working, and excellent benefits including 27 days holiday (before bank holidays), 3 days paid volunteering leave, private healthcare, enhanced pension, life assurance, optional Share Ownership Plan, free onsite parking, flexible benefits, and access to a discounts portal. We also offer additional support through our Everyone is Included Group Inclusion Plan.
Everyone is Included at Spirax Group
We are passionate about creating inclusive and equitable cultures where everyone can be themselves and achieve their full potential. We value supportive teams and strong relationships where everyone’s contribution is recognized across social and cultural backgrounds, ages, genders, abilities, neurodiversity, sexual orientations, religious beliefs, and more.
We consider requests for flexible working and provide additional benefits such as gender-neutral parental leave, paid caregiver leave, support for pregnancy loss or domestic abuse, menopause-friendly policies, and more. Learn more at www.spiraxgroup.com/en/life-at-spirax/our-inclusive-group/our-inclusion-commitments.
We are a Disability Confident Committed Employer. If you wish to apply through this scheme, please select this option in our application form or notify our recruitment partners.
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IT Change Manager employer: Spirax-Sarco Engineering
Contact Detail:
Spirax-Sarco Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Change Manager
✨Tip Number 1
Familiarise yourself with ITIL best practices, especially in Change Management. Understanding these principles will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the IT Change Management field. Engaging with others can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Prepare to discuss your experience with managing complex stakeholder relationships. Be ready to share specific examples that highlight your ability to navigate challenges and drive process improvements.
✨Tip Number 4
Showcase your analytical skills by being prepared to discuss how you've used data to measure process effectiveness in previous roles. This will align well with the responsibilities outlined in the job description.
We think you need these skills to ace IT Change Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ITIL-based Change Management processes. Use specific examples that demonstrate your ability to lead change initiatives and manage complex stakeholder relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for innovation and continuous improvement in Change Management. Mention how your previous experiences align with the responsibilities outlined in the job description, particularly your role as a Change Authority.
Highlight Relevant Qualifications: Clearly state your ITIL Intermediate qualification or equivalent experience in your application. This is crucial as it directly relates to the requirements of the position.
Showcase Soft Skills: Emphasise your strong organisational skills, proactive problem-solving abilities, and effective communication skills. Provide examples of how you've simplified complex technical issues for various stakeholders in the past.
How to prepare for a job interview at Spirax-Sarco Engineering
✨Understand ITIL Best Practices
Familiarise yourself with ITIL principles, especially those related to Change Management. Be prepared to discuss how you've applied these practices in your previous roles and how they can benefit the organisation.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed complex stakeholder relationships in the past. Highlight your ability to communicate effectively across different levels and functions, as this is crucial for the role.
✨Demonstrate Continuous Improvement Mindset
Be ready to discuss specific instances where you've driven process improvements. Share metrics or KPIs that illustrate the impact of your initiatives, showcasing your analytical skills and customer-focused approach.
✨Prepare for Scenario-Based Questions
Anticipate questions that may involve real-life scenarios related to Change Management. Think about how you would handle normal and emergency changes, chair CAB meetings, and ensure compliance with policies.