At a Glance
- Tasks: Lead a dynamic sales team, manage enquiries, and ensure smooth operations.
- Company: Join Aflex, a forward-thinking company with a focus on teamwork and innovation.
- Benefits: Enjoy a competitive salary, flexible work, generous holidays, and paid volunteering days.
- Other info: Embrace a diverse workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact by leading a team and driving customer satisfaction.
- Qualifications: Strong leadership skills, conflict resolution experience, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Location: Aflex - UK - Bradley Business Park (Hybrid)
Job Summary
We are seeking a talented and motivated Internal Sales Team Leader to join our dynamic team.
Key Responsibilities
- Triage enquiries, queries and orders received via e‑mail, telephone or CRM.
- In the absence of the office manager, ensure the work is actioned, logged or processed ASAP and placed in the appropriate order/quote folders.
- Check work of new starters and other colleagues for value over £3,000 or when the colleague is unsure whether the work is correct.
- Liaise with different departments to support the business and customers (internal and external).
- Run four daily reports at the end of the day for all external reps where required.
- Liaise with external sales engineers daily to sort out enquiries or customer requirements.
- Step in to the role of office manager when the manager is absent; supervise all internal sales office staff.
- Take a proactive approach to customer enquiries; sort all work and ensure it is actioned, logged in the KPIs and placed in the quotes/order folders.
- Report outstanding orders and delays to the Sales Director and External Sales Team on behalf of the manager when required.
- Update KPIs on a daily basis – ensuring they are all correctly formatted for datapull throughput.
- Apply technical understanding of products to help with triage or colleague questions.
- Raise quotations via Stock2004 / CRM.
- Enter orders/quotes via Stock2004 / CRM.
- Review pricing on special items and basic quotes if they do not align with industry standards.
- Support Level 1 teams – drive improvement within the team and the wider business.
- Manage multiple inboxes when required.
- Conduct coaching reviews for other Level 1 teams and support these departments where possible.
- Resolve any issues raised by internal or external customers, signposting to the relevant department when necessary.
Skills / Experience
- Ability to motivate, coach and support team members.
- Conflict resolution and management of difficult conversations.
- Delegation and workload prioritisation.
- Fair, consistent and approachable leadership style.
- Clear verbal and written communication.
- Active listening and giving constructive feedback.
- Leading team meetings and delivering updates.
- Strong time‑management.
- Ability to manage team schedules and workflows.
- Attention to detail with documentation and reporting.
- Ability to quickly assess situations and make informed decisions.
- Root‑cause analysis and continuous improvement mindset.
Benefits
- A competitive salary.
- Flexible working arrangements.
- A generous holiday allowance.
- Three days’ paid volunteering leave.
Legal and Equality Information
We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. If you require accommodations during the application process, please let us know.
Internal Sales Team Leader in Huddersfield employer: Spirax-Sarco Engineering
Aflex is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary alongside flexible working arrangements and a generous holiday allowance. Our dynamic work culture fosters collaboration and inclusivity, ensuring that every team member feels valued and supported in their professional development. Located in the vibrant Bradley Business Park, we also provide unique opportunities for community engagement through paid volunteering leave, making your work here not just a job, but a meaningful experience.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Team Leader in Huddersfield
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales Team Leader at Spirax-Sarco Engineering, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Spirax-Sarco Engineering. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales Team Leader. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales Team Leader in Huddersfield
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Spirax-Sarco Engineering:When writing your cover letter, make sure to tailor your message specifically for Spirax-Sarco Engineering. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Spirax-Sarco Engineering
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Spirax-Sarco Engineering that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Spirax-Sarco Engineering that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Spirax-Sarco Engineering’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
